Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 12 reviews.
Maria
United Kingdom · Business trip · June 2025
“Very poor”
+Location and comfy mattress
−This is the WORST place I have stayed, we suffered from fleas or bedbugs infestation, washing machine was not working at all, they "forget" to supply me with a hairdryer. I found those beatles around the flat, the managers supposed to contact me before the end of my stay , it's been almoat a week since we left and they still didn't barely reply. Don't stay there, is not worthy, even if they call pest control I wouldn't believe they resolve it 100%. NEVER in my life I would trust this flat or Pillow Partners again
Tinomutenda
United Kingdom · Family · February 2025
“Exceptional”
Gaby
United Kingdom · Solo · January 2025
“Bad”
+Diz bet fulll Bug
Salome
Canada · Family · August 2024
“The property was decent and served it purpose. There was enough space to move around and cook. The facilities such as th”
+There was enough space, there were kitchen utensils to use and there was a functional television. The television had an issue but it was fixed eventually after reporting it twice. The bed was comfortable enough to sleep 2 adults and a baby.
−There was no broom or mop, so I couldn’t clean personally. The toilet flushing system was broken and constantly kept wasting water, keeping us up at night. I reported both concerns and received replies but nothing was actually done. There was no clear cut way to throw the garbage bags, had to eventually leave them outside the front door when leaving. I feel some essentials should have been provided such as tissue paper, laundry detergent and paper towels. The bedroom linens were dirty and had strands of human hair all over, almost like it wasn’t washed between guests.
Julita
United Kingdom · Family · July 2024
“Superb”
Gaby
United Kingdom · Couple · February 2024
“Passable”
+Super flat is good end enjoy 😍😍😍😍
−Beth godd 😍
Monique
Italy · Business trip · October 2023
“We were disappointed of the place.”
−The access code received was wrong. We had to call several times to be assisted. The apartment is big and modern but not well equipped.The floor is pending in the room and living room. You feel dizzy walking inside. Not enough towels.
David
United Kingdom · Business trip · July 2023
“Spoilt by lack of response to calls and emails, including the emergency number.”
+Good location for Tooting and central London.
−Owners / managers were not suitably attentive when the lock box number was found to be incorrect. It took more than an hour to get a response and the correct number to get in.
Ycloh
Singapore · Family · June 2023
“Review on Jun 2023”
+Met all basic needs. The washer with dryer functions was the most handy after a long trip. Tooting Bec underground is within walkable distance.
−I stated 3 people were staying during booking but I was only given 2 bath towels. It is at Zone 3 which requires 30mins to central London, so needs to weigh between cost and time. I could not open the windows in the kitchen, so it was stuffy when dining in the kitchen.
Ruweida
Mauritius · Business trip · March 2023
“My stay at the property was very pleasant and comfortable. Clean, spacious and well presented.”
−The Internet was quite slow