Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 70 reviews.
Margaret
United States · Family · November 2026
“Don't stay here”
+Nothing
−The apartment is nothing like the pictures. It is in a bad part of town and neither the street nor building is maintained well. There is graffiti on the main door. There are other apartments in the building that were very unfriendly. I checked in but did not stay. I didn't feel safe. I am 71 years old and if I'd known that first of all, cars cannot go up to building. Owner said 5 min walk. It was closer to 15 and I was pulling a suitcase across uneven cobblestone roads and up and down stairs just to get to the building. Terrible directions from owner. Still waiting for refund. Inside, there was no door on the bedroom, one bed was in the common area, so shouldn't be called a two bedroom. The inside looks nothing like the pictures. Everything old and worn. No a/c as advertised. Second floor room. Stairs very steep and no lighting.
Maximilian-Peter
Finland · Couple · October 2026
“Filthy and full of cockroaches”
+Proximity to touristic area
−Apartment was filthy and full of cockroaches. We found cockroaches even inside the coffee machine. Mold in the bathroom. Malfunctioning taps
Emily
United States · Family · September 2026
“Warning: Finding and getting to the apartment is a safety hazard”
+Once you actually get into the apartment, it is pretty decent, though as other reviews say, the second room isn't as much of a room as it is a corner of the living room with a wall to give separation between the two beds, not much privacy for guests staying in separate rooms. Beds are comfy.
−Hosts tell you that there are stairs, but are not honest about the extent of the stairs needed to be taken to get to the apartment. I have a feeling they'd get fewer bookings if they were actually open about it. The apartment is located in the well known Alfama neighborhood of Lisbon, beautiful but incredibly hilly and many stairs. You must walk a ways upwards, then past the church to get to the staircase leading to the apartment. It is confusing to find the actual building that the apartment is located in without help. Even though they send you a picture of the door on arrival, not all numbers of the apartments are found on the same street as labeled in person, so you have to walk around to really find it (a problem if you arrive at night when they have no reception). Once you get to the apartment, you're faced with even more stairs, these ones with absolutely no hallway light, much narrower, and much steeper (we also spotted 3 large cockroaches in the staircase), with the neighbors dogs barking loudly on the ground floor at anyone who enters, making me realize the space is shared with other Portuguese who might not welcome the apartment area being a space rented out as a hotel. T
Stelio
Mozambique · Family · August 2026
“Good for young people seeking adventure. Not recommended to families with kids and large baggage’s, or people with mobil”
Aayan
United Kingdom · Couple · July 2026
+Good location, in the heart of the old town
−Door to main bedroom is broken, no AC only 2 small fans , bidet is broken and constantly runs, electricity wiring is unsafe( the wires can make sizzling sounds) , also had cockroaches on my stay
Ricardo
Portugal · Family · May 2026
“Don't bring kids, safety hazard!”
+Very close to the event we went to meet
−safety issues! Open electric boxes, light fixture on bathroom somewhat hanging, hanging door on kitchen, no door/division to second room. No TV working! Remotes with no batteries. Host was warned - and i was ignored!
Severina
United Kingdom · Family · April 2026
+Location only.
−I had problem with freezer. Shower. Electricity..dangerous electricity plugs as well. It a lot of stairs.. and darkness in the corridors.
Alberto
Italy · Group of friends · November 2026
“BLATTE E FORMICHE ..... LO SCONSIGLIO”
+NULLA
−PRATICAMENTE TUTTO è difficile trovare l'appartamento specialmente se si arriva di notte, l'host non fornisce foto dell'esterno, non precisa di numero civico e non c'è una targhetta esterna; il portoncino d'ingresso è molto basso, poi scala stretta e ripida senza illuminazione. CUCINA: il freezer è un blocco unico con i cassetti ed è inutilizzabile, alcune ante degli stipetti e il rubinetto del lavandino sono mal fissati, presa elettriche e fili scoperti, ci sono solo 3 forchette ma l'appartamento è per 4 persone; BAGNO indecente con muffa nel piatto doccia, boxdoccia mal fissato e bidet che goccia 24h al giorno ma se apri il rubinetto non esce acqua quindi non utilizzabile, il portasapone è vuoto, porta molto sporca, c'è un solo appendino ma l'appartamento è per 4 persone; CAMERA CIECA: la porta scorrevole è stata smontata e piazzata dietro al divano ma a terra sono rimasti i fermi che sono pericolosi; SOGGIORNO/CAMERA FINESTRATA: pavimento mal fissato, ci sono solo 2 sedie ma l'appartamento è per 4 persone. Inviato n.2 email all'host con tanto di foto....... non ha nemmeno risposto! BLATTE E FORMICHE IN BAGNO E IN CUCINA
Tania
Spain · Solo · September 2026
+La ubicación
−No se por donde empezar!!! Llegas y el barrio da miedo te reciben un vecino que da miedo sale y te dice que te calles. Entras en una puerta que no cierra bien,se queda 2 dedos abierta. El congelador no cierra la puerta porque hay un bloque hielo que no puedes meter nada dentro. El bided gotea y es una pena litros y litros tirándose,quise cerrar la llave de paso y no iba. La bañera llena de moho. La puerta de el baño llena de suciedad asquerosa Puertas cocina descolgadas. Grifo suelto. Enchufes rotos y medio quitado Por favor no vayais La dueña ni te contesta ni se molesta en todo lo que le dices
Anita
Spain · Group of friends · August 2026
“No recomendable!”
+Nada
−Demasiadas escaleras para acceder. Telas de arañas y cucarachas tanto en las escaleras como dentro del apartamento. Puerta de acceso reventada. Habitación sin puerta, sin armario y con un ventanuco que da al salón. La otra habitación es el salón, sin cortinas, ni persianas para cortar la luz. Todas sin aire acondicionado, dos ventiladores de suelo. La nevera tiene un bloque de hielo por congelador, el grifo del fregadero roto y en el cuarto de baño, el grifo de bidé que gotea constantemente, consumo innecesario de agua, actualmente es un crimen ecológico. Mandé fotos y mensaje, por mail, al anfitrión, el cual no respondió. No recomiendo este apartamento a nadie y lo hubiese denunciado a la oficina del consumidor si estuviera abierta.