Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 12 reviews.
Fiona
Australia · Solo · August 2026
9.0+Lots of space and fun vibe.
−Nothing
Elizabeth
United States · Family · June 2025
10.0“Really enjoyed our stay here!”
+The location is perfect. Easy access to a manageable station on the Yamanote line, lively neighborhood but quiet at night. Lots of space for a family of four!
−The beds weren't the most comfortable and the double bed in particular was pretty squeaky, but they were ok for several nights.
Lindsay
Australia · Group of friends · March 2025
10.0“Exceptional”
+We had a wonderful stay at UGO. The location is excellent, so close to the station and walking distance to Shinjuku. The size of the apartment was also amazing and unlike anything else we experienced in Japan. Would highly recommend a stay here.
Marlon
Australia · Group of friends · December 2024
10.0“Exceptional”
+Great place, very well fitted out apartment and very close to the action in Shinjuku
Virginia
Italy · Family · October 2024
10.0“Wonderful!”
+We loved this property, very beautiful and full of character. The place is few minutes away from the metro and close to lots of shops, restaurants and cafe. The location is fantastic
Sandra
Australia · Group of friends · October 2024
9.0“Superb”
+Great space in Tokyo. Fantastic location. Very nice touch offering complimentary coffee from the cafe downstairs. Great communication from host. I highly recommend.
Anonymous
United Kingdom · Family · November 2023
10.0“Amazing experience, clean, large and perfectly location”
+Is unique and huge for Tokyo and Japan. Loved the wood work and design of the whole place. Free coffee from downstairs coffee is a nice addition to this amazing place.
−That it was not ( or I did not find) a light switch in the bedroom area and that there were no reading lights near bed.
Taskis
Australia · Family · November 2023
9.0“Awesome launch pad”
+Awesome and spacious loft style apartment. It was a little home away from home, removed from the hustle and bustle that's waiting just outside. Nice and close to the train station for easy access to Shinjuku, Harajuka and Shibuya, which are only minutes away. And so many restaurants and amenities right outside the door, with a beautiful cafe directly below.
−The only thing we had trouble with was finding it initially, but could have been easily avoided if I'd just looked at the documentation they provided, which included a simple map from the station.
Sabine
Germany · Group of friends · September 2025
10.0“Zentrales, sehr gut gelegenes, ruhiges Loft für vier Personen mit guter Anbindung”
+Die Lage ist sehr gut, ganz nah an einer Bahnstation mit guter Anbindung überall hin,mitten im Zentrum von Tokio und dennoch extrem ruhig gelegen, und sehr großzügig geschnitten für vier Personen. Es ist ein Einraumloft mit einem großen Badezimmer, das durch Glas abgetrennt ist, einen großen Esstisch und zwei Sitzgruppen.. Gute Klimaanlage vorhanden. Sauber , sehr gute Ausstattung mit Tee und Kaffee, Kühlschrank, Waschmaschine, Bügeleisen. Man bekommt einen Gutschein für ein Begrüßungs Getränk im dazugehörigen sehr netten Café unten drunter. Für uns war diese Wohnung perfekt für einen Einstieg in Tokio. vielen Dank an die freundlichen Vermieter!
−Wir haben nichts zu bemängeln.