U-Sense Madrid Santa Ana

9.0Excellent1,812 reviewsSee rooms

Apartment

Facilities at a glance

Free Wi-Fi
Room service
Laundry
Family rooms
Elevator
Non-smoking rooms

About this place

Central Location in Madrid Located in the heart of Madrid, U-Sense Madrid Santa Ana offers a sustainable accommodation option with allergy-free rooms. Just a stone's throw away from Gran Via Metro Station, this property provides convenience and comfort for all guests. Modern Amenities Each unit at U-Sense Madrid Santa Ana features a fully equipped kitchen, satellite flat-screen TV, and free WiFi. The apartment complex also offers family rooms, facilities for disabled guests, and the convenience of a dishwasher and oven in every unit. Nearby Attractions Explore Madrid with ease as popular landmarks such as Reina Sofia Museum, Atocha Train Station, and Thyssen-Bornemisza Museum are within walking distance. Additionally, the proximity to Adolfo Suarez Madrid-Barajas Airport makes travel hassle-free. Book your stay at U-Sense Madrid Santa Ana for a memorable and comfortable experience in Madrid.

Choose your unit

Pick check-in and check-out to see live room prices.

4 room types

Choose your room
Room type	Guests	Show prices
Two-Bedroom Superior Apartment 70 m²2 × Twin beds, Double bed, Sofa bed	Sleeps 6	Show prices
Superior Apartment, 2 Bedrooms, City View 70 m²Queen bed, 2 × Twin beds	Sleeps 4	Show prices
Apartment 70 m²2 × Twin beds, Double bed	Sleeps 4	Show prices
Penthouse Apartment 70 m²Double bed, 2 × Twin beds	Sleeps 4	Show prices

What this place offers

Internet

Free Wi-Fi

Food & drink

Room service

Services

Laundry

Family

Family rooms

Accessibility

Accessible
Elevator

General

Non-smoking rooms

Location

Address
Plaza de Sta. Ana 2, Madrid, 28012, Spain
0.7 km from the center of Madrid
Nearby landmarks
- Puerta del Sol0.3 km
- Thyssen-Bornemisza Museum0.5 km
- Main Square0.6 km
- Almudena Cathedral1.2 km
- Royal Palace of Madrid1.2 km

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 16:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.

Guest reviews

9.01,812 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness9.6

Service8.6

Location10.0

Room quality8.6

Amenities9.6

Value for money8.6

Food and drink9.1

David Bruce
United States · Couple · October 2026
1.0
“Last-minute threat not to deliver paid-for services and Misleading claims extra charges are plain on Booking.com.”
+Okay location and okay interiors
−Avoid U-Sense! It felt like a scam. Last minute while I was on the train to the property I got a call demanding a €200 security deposit. Or they wouldn’t give me entrance for which I had already paid! Days before I wrote to the property asking if anything else was needed and the message was ignored. Makes it all a last-minute threat and scramble. Plus holes in used towels, alerts from wifi saying it’s not secure
lindsey
South Africa · Family · October 2026
3.0
“Not for me. not helpful owners at all. prefer hotel if I came again”
+First day the sandwiches in our breakfast box was missing. Second day it arrived with the sandwiches.
−I requested a 2 pm arrival which they gave me a thumbs up on whats app. Then an hour before we arrived they said if we wanted to come in earlier it was 80 euro. Refused to pay. We sat at the cafe outside and we did not see a cleaning crew come out so the apartment was ready. Just spiteful not to let a 75 year old woman and her daughter come in. The taxi could not get to the street as it was not allowed . There were demonstrations nearby so it was difficult to get an uber or anything. The apartment is much smaller than the pictures. I dont believe two people could share a Bedroom as it is very small. We were one in a room There were no tea or coffee cups . I really dont think this apartment was worth it and one can get a hotel with porters to take your luggage . They could not help me with a taxi to the airport and we had to walk 700 metres with 2 suitcases each. My other apartments were much better on my trip
James
United States · Solo · October 2026
10.0
“Incredible place and setting”
+Location and everything in the apartment
−The only concern was difficulty getting the virtual key. We received it an hour after our scheduled arrival time. We arrived late so it didn’t matter after all.
Rosa María
United States · Couple · October 2026
10.0
“Amazing Attic”
+The location, the apartment’s large size, all the details. The kitchen is really well appointed.
−N/A
Nicki
United Kingdom · Group of friends · October 2026
10.0
“Excellent - would highly recommend”
+Super apartment in a great location
−Nothing
איתי
Israel · Group of friends · October 2026
9.0
−the registration is not friendly at all It was longer than my all other 7 places that I have invited together included the flights and for what?? apart this everything was great
Lisa
United States · Group of friends · September 2026
10.0
“Great location, & apt was perfect!”
+Great air conditioning, big shower and great water pressure.
−No complaints.
christine
Australia · Group of friends · September 2026
6.0
“Way too expensive for what you get”
+Location was good
−Over priced TV had no network reception so didn’t work Bathroom door wouldn’t slide so no privacy Lounge room size cut in half because of sloping roof line hit my head several times just trying to get out of the chair and I’m only short The worst check in process I have ever endured!! Website wouldn’t let me register the guests and the so called remote access key was a joke it doesn’t work!!! Then we had someone trying to get in our unit because they were given the wrong room information Get new pillars they were flat and with no padding Wouldn’t stay there again
rose
Australia · Group of friends · September 2026
10.0
“Fantastic facilities in central location”
+Great facilities, clean, everything in working order, great location.
−The key kick on one door didn’t work
Sandra Alejandra
Spain · Group of friends · October 2026
9.0
“Agradable”
+Ubicación
−Hay que descargar una aplicación para abrir la puerta de la calle y del departamento pero no la pudimos utilizar. No obstante había una persona en línea que nos abrió de forma remota. Les sugerimos dejar una botella de agua fresca en la heladera a modo de cortesía.

Good to know

Check-in & check-out
Check-in from 16:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your unit

4 room types

Two-Bedroom Superior Apartment

Superior Apartment, 2 Bedrooms, City View

Apartment

Penthouse Apartment

What this place offers

Internet

Food & drink

Services

Family

Accessibility

General

Location

Address

Nearby landmarks

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews