Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 30 reviews.
Aliki
Canada · Group of friends · August 2026
+Fantastic location and a stunning balcony offering incredible views. Spacious and comfortable.
−I had to send a message about the toiletries, like toilet paper, since we learned they weren't provided. Only one roll was given for three people over five days, so we decided to purchase a pack ourselves. We ended up leaving it there for other guests to use.
Kevin
Canada · Group of friends · July 2026
+The location was great
−Was run down and the shower was very small
Fanning
United States · Family · December 2025
+- The view was amazing, better than the photos -The location is perfect, right in the center of all major attractions -The cozy feel of the apartment -The staff, especially Martina, were super responsive, nice, and helpful -The price was quite affordable compared to similar apartments
−-The stairs, it is on the third floor, but that is the price you pay for an amazing view
Caryn
United States · Family · November 2025
“Great location/view and good value. Locks/key system is inconvenient for >2 people.”
+Location was very close to the Duomo square. Good view of the Dome itself. Had all of the essentials. Clear entering instructions.
−People nearby were very loud until 2am every night, even middle of the week. Could have been a fluke of when we were there. The apartment is on the top floor and there is a locked gate before the locked door to the apartment. You have to use the keys to exit as well as enter, meaning when 2 of us left, the other 2 were locked inside. So, kind of dangerous, but that is also partly due to the nature of the locks in these old buildings. The pillows are also very thin.
Mihaela Silvia
Romania · Group of friends · October 2025
“A home in the heart of Florence”
+The location was superb. The view of the Dome roof from the balcony was fantastic.
−The only inconvenience was a problem with electricity, which the owner solved in two days. It is an old building right in the heart of Florence so such events are to be expected. Also, one has to tolerate the noise of unruly tourists late at night but this is the price one has to pay for such location.
Mindzakova
Slovakia · Family · September 2025
+Extraordinary view, great location (around the corner from the Dome) and best host Martina. Martina was very flexible, helpful, caring, happy to offer advice. Beds were comfy and most of the windows face to a quiet street, except one bedroom.
−As mentioned in former reviews - furniture is a bit outdated and sofa would definitely need refresh (although my sons loved it).
Nicki
Australia · Couple · July 2025
“Has the potential to be a nice place but needs maintenance, new furniture and new electrics”
+I've had to think hard about how to review this place as my initial thoughts when we first got into it were very negative. This may have been because we had just come from a very nice hotel in Venice, so the contrast was stark. The best things about this apartment: 1. The location, which couldn't have been better. 2. The views of the Duomo are stellar. 3. Air conditioning, this was a blessing as Florence was having a heat wave while we were there. It also helped cool you down after walking up the hot stairs. The apartment has a lovely old charm but would really benefit from new electrics and updating of the furniture.
−Negatives: 1. Stairs. There are 62 stairs to get to the apartment. While the apartment is advertised as being accessed via stairs, no mention is made about the number of stairs until AFTER the apartment was booked, and the property has a strict no refunds policy. 2. Electrics. All of the power points (except for one) were of an older standard and required an adapter to use with modern plugs. No adapters were provided. There was a few power points with all 3 sockets in use and there was additional wiring coming out of the side to other devices. Some power points didn't work at all, like the one for TV. So the TV wasn't unusable. The kitchen only had one accessible power point, which was also the only modern power point which a travel adapter would fit. So if you wanted to charge your phones, cameras etc, you had to unplug the fridge to use the power point. There are no overhead lights but there are light switches on the walls which don't seem to do anything. 3. Cleanliness. While the sheets and towels were washed and clean, the other bedding was old and musty and hadn't been washed in a long while. The floor and rugs hadn't been vacuumed or cleaned recently. 4. Furniture. The single
Patricia
United Kingdom · Group of friends · April 2025
“Not what we had booked so very disappointing”
+Was given alternative accommodation as our booked accommodation had no hot water. Typical Florentine Apt had 2 bedrooms, 2 balconies. Our alternative accommodation had only one bedroom and no balconies but cost us the same. As we were informed once we arrived in Italy, we had no real chance to cancel and find our own alternative accommodation . The room was clean and comfortable but it was very inconvenient having to also use living room as bedroom. Very disappointed
−If we had got the accommodation that we had booked and chosen with care to meet our needs
Adam
United States · Group of friends · January 2025
“Very central in Florence old town, close to everything, great size apartment”
+No breakfast included. The apartment had everything that you needed and had a nice balcony
Esther Bailly
France · Family · August 2026
“Un très bon point de chute pour une belle immersion Florentine”
+L'appartement est un peu vieillissant mais charmant. La salle de bain a entièrement était refaite, ce qui était appréciable. En termes de vaisselle, il en manquait un peu mais ce n'était pas trop gênant. Par contre, le gros point fort de cet appartement est son emplacement très central avec une vue depuis la terrasse absolument exceptionnel sur le Duomo !!