Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 70 reviews.
Faisal
United Kingdom · Family · August 2026
“Would highly recommend this place to similar profile families”
+Great location, excellent bathrooms, and overall a very nice apartment. Superb value for money. The bathrooms were really amazing.
−There was very little to not like about the property, but the sofas and the cushions need a very serious replacement or deep cleaning. There was also quite a bit of smell coming from the restaurant, which is right next-door on the ground floor. You can feel it immediately every time you enter the apartment but after a certain time, you just don’t smell it anymore and crucially the smell is not there upstairs . Other than that it’s a fantastic property.
Lawrence
United Arab Emirates · Family · July 2026
“Excellent Stay ! Well Stocked & Clean Accomodation ! Wifi Worked ! Will visit Again !”
+Accomodation was comfortable, clean and well stocked. They had fans in the room for the hot days which shows good care for comfort.
−They refused to accept bags early. I found this most disappointing as most hotels and stays allow you to drop bags early even if the room is not ready. This was a big dissatisfaction and we had to pay more at a private storage facility which was a big inconvenience to lug all big bags around on the inclined street, searching for a storage facility. Receipt of bags (at owners risk) should be strongly considered by the owners as its a town that has trains at big intervals so visitors will end up arriving early based on trains. Locked bags at owners risk is fine at 95% of locations I've visited. Just a positive suggestion.
Jane
South Africa · Group of friends · June 2026
“Comfortable spacious stay”
+Spacious clean well equipped
Pradip
India · Couple · June 2026
“An excellent place to stay at Windermere, conveniently located and elegantly furnished”
+Ideal location, within walking distance from restaurants, super markets and shops. Sufficient free parking available on nearby roads and there are a couple of paid car parks. Most tourist spots are within 1 hr drive away. The flat is elegantly furnished, with modern equipment and very comfortable.
−The bottles containing liquid soap, shampoo and conditioner should be fixed to the wall and not left on the floor, causing inconvenience. Also, please provide a two pin socket in each bathroom for using electrical shaver. Please also provide a jug to fill drinking water.
Joy Sarojini
India · Family · May 2026
“We'll located, clean house, well equipped kitchen . The hosts were easily contactable and helpful”
−Smell from the restaurant next door
Kath
United Kingdom · Group of friends · May 2026
“Exceeded our expectations. Had a wonderful 7 days.”
+The property exceeded our expectations. So spacious and clean. Plenty of free parking ( details sent by owner - communication was excellent ) bus stop right outside and close to station. Plenty of coffee/dining within a few minutes walk. I could not fault the apartment or location. Would stay again
−Nothing bad at all.
Rob
United Kingdom · Couple · April 2026
“Very pleasant but too brief”
+Travelled on business So time was tight Didn’t really get much time to enjoy the apartment but it was very plush
−Check in & out would have been fairer if 3 until 11am in my humble
Ellis
United Kingdom · Group of friends · January 2026
“Very disappointing. Property smelt bad, fusty and also of the cooking from the fish restaurant below”
+Well appointed bathrooms. Comfy beds. Clean but property really smelt bad.
−Please note! As you enter the property the smell is horrible. We arrived at 4pm and it smelt so fusty, a bit like a care home smell, but as the afternoon continued the smell from the restaurant below was so bad. It’s a fish restaurant and the whole property stank of cooking. All our coats and scarves that we had put on the coat hooks smelt of it. Plus the drains in the bathrooms smelt as well. We did notify the letting company who brought round bleach and air fresheners but to be honest the mixture of both the smell and the scent was overwhelming. I get that it’s above a restaurant but you don’t expect to smell cooking smells even with the windows closed. So so so disappointing. It really spoilt our stay. So beware as it wasn’t a cheap property. We paid £300 per night and it was spoilt by the horrendous smell. Hallway needs re painting as well. They need to state clearly that the property smells from the restaurant below that’s open 7 days a week.
YIHUA
Taiwan · Solo · August 2026
+A delightful homestay
Jiguang
Hong Kong SAR China · Family · August 2026
“完美”
+整洁干净宽敞，地理位置也便利，很适合一家人度假