Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 23 reviews.
Nico
Belgium · Family · July 2025
“Good stay, but not the best.”
+Very spacious apartment, swimming pool, next to the beach
−Breakfast and the breakfast area was not appealing. We decided not to eat here. The view from our apartment was a bit disappointing, while we were able to see the ocean, it was mainly blocked by another part of the building. There was a bit of noice coming from the parking lot in our bedroom.
Guest reviews
Poland · Family · July 2025
“Nilaveli beach and hotel surroundings was beautifull”
+The hotel is right on the beautifull beach. YThe apartment is realy big. It had all we needed.
−An extra towell would be nice. and there was no cleaning service during our stay.
Aadhila
Sri Lanka · Group of friends · June 2025
“Overall good but some were not up to expectations as mentioned”
+Relaxing place calm and clean
Shivika
Singapore · Family · June 2025
“Stay at Ocenfront condo trincomalee”
+The room, in our case, consisted of 2 bedrooms, 2 bathrooms, and a kitchen. There was a washing machine as well. The beds were very comfortable, and the room was clean too. The diving centre was just next door which was amazing for us to organize our snorkelling trip to pigeon island which is a must-do.
−1. The staff can be a bit more welcoming. 2. The restaurant food quality can be improved and more choices can be introduced. 3. My booking confirmation had breakfast included but when i inquired i was told it was not which was surprising and a first time experience for me. They connected me to the owner who also initially said there was an error and that bfast has to be paid and I told him it is included in my confirmation hence he will have to sort it out with booking.com I also cross checked from my side with booking.com and they confirmed that breakfast was included. In the end the owner did agree to pay for bfast as was mentioned in the booking. I suggested the owner to either remove bfast option completely or make it pay at property so that people are aware when they make the booking next time. I request booking.com to also look into this matter. This experience is something one should not have during a holiday.
Amiladg
Australia · Family · May 2025
“In simple words, the staff will rob you”
+Location, facilities, outdoor, beach access, pool are the highlights
−I typically book hotels that include bed and breakfast, and my reservation through Booking.com clearly stated that breakfast was included. However, upon arrival, the hotel refused to honor this and asked us to pay for breakfast. When I inquired about the reason, the staff simply said it was too expensive for them to provide breakfast for free, which was quite disappointing. Additionally, we were initially overcharged for our stay. When I questioned the bill, I was given a vague explanation about currency exchange rates. The conversation didn’t lead anywhere, and I left the front desk feeling frustrated. A few hours later, a receptionist came to our room, asked for the invoice back, and admitted we had been overcharged. They promised to correct it, which I appreciated. What bothered me most was the staff’s attitude,there was no apology or acknowledgment of their mistakes. It felt as though they had no sense of responsibility or concern for the inconvenience they caused. While the hotel is in a prime location and appears well-invested, I felt let down by the lack of transparency, professionalism, and basic customer service. These experiences gave the impression that the hotel priorit
Filip
Czechia · Group of friends · May 2025
“Our best stay in Sri Lanka, right on the beach, very clean and nice”
+Our best accomodation in Sri Lanka! Worth the price. We had a big apartment with two bedrooms and two bathrooms (4 people). Everything was nice and clean, always warm water in the shower. Pool is awesome and is like 5 steps away from the sea! Probably the only stay where we did not have to worry about cleanliness or bugs as it was very clean and very bug proof haha. We loved it. Comfortable and the staff helped with everything. Would come again and we wanted to stay even longer.
−Only thing that bothered us was that they cancelled the genius program but only told us after we booked it with genius free breakfast, so we did not have one. The food in the restaurant is also not very good, not worth the price. But there are some places around that you can try so it is not a big issue :)
Asiri
Sri Lanka · Group of friends · March 2025
“Excellent place relax”
+Very spacious apartment with easy access to the beach
−Nothing
Nishantha
Australia · Family · January 2025
“Very good”
Chamindra
New Zealand · Group of friends · October 2024
“Family getaway”
+Location , comfort, staff
−None
Kelly
United States · Solo · September 2024
“Great location with a beautiful pool and beach access.”