Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 15 reviews.
David
United States · Solo · October 2026
10.0“A beautiful spot to come back to at night”
+Cool loft vibe; high ceilings, big window
−Parking far, but that’s the nature of the loft
Therese
United States · Solo · June 2026
10.0“Stay here and enjoy a new unique experience!”
+Staying here was a unique experience for me, this place is safe, secure, family oriented , a sense of community among the neighbors who are all very kind and helpful. This place has lots of character & this location is convenient to everything. I will absolutely say Trifecta ensures they communicate every single time with whatever you need and are very accommodating.
−Initially finding the exact building was a bit of a challenge for me with it being my first visit to Durham but as I said before the neighbors are awesome and helpful and the cleaning crew I did a fantastic job! The smell of bleach is everything!
Christopher
United States · Group of friends · January 2026
7.0“Good safe and comfortable”
+It is a big property area and the details sent by the host needed to be followed exactly. However once we found the apartment than it was easy.
−The smell in the outside corridors of Garbage. The reason is it is an enclosed corridor with no ventilation and the tenants put there rubbish bins out to be collected. But some people seal them and some don't. so the smell is horrible in the public corridors.
Ralph
United Kingdom · Solo · November 2025
10.0“Convenient for the convention centre. If walking there - pretend to be a car, entry is via the car park”
Dean
Slovakia · Couple · November 2025
10.0+Great apartment, well appointed and great location
Svitlana
Ukraine · Business trip · May 2025
6.0“Pleasant”
+The apartment is located in a beautiful historic building. It's an industrial building from early 1900s, so has a beautiful brick exterior and huge original windows. The apartment is spacious, with high ceilings and lots of natural ligt. The territory of the complex is very clean, green, has lots of birds. Keep in mind that this is regular residential apartment complex. Not a hotel. All the amenities like the pool, the gym, the parking are all located in different buildings around the complex.
−The apartment really needs a deep cleaning. The visible surfaces are relatively clean. But all the furniture, floors, carpets, cabinets feel like they've collected all this dirt and dust over the years, that occasional wiping will not do the job. I didn't feel like touching some of the stuff because it felt dirty. Like the couch. I couldn't sit on it at all because of the smell of dust and dirt. You can see it changed the color from the dirt, has stains and smells. I believe it's beyond cleaning at this point and just needs to be replaced. The management was very responsive, but didn't really do anything. First day they sent me a huge letter about how important cleanliness was for them. They offered to send someone if we needed any touch ups. Since they offered, I requested a clean set of bedding, because it felt unfresh. They responded right away, saying it's not a problem and they will bring it the next day. Well, no one ever showed up. A couple days later they texted that they will stop by at 1pm to check some equipment. No one showed up. During a 10 day stay we never got (or were offered) any fresh bedding or even fresh towels. So we were using the same set of towels for over a
Lindsay
United States · Couple · April 2025
9.0“Superb”
+Large space, central location
Wendy
United States · Group of friends · December 2024
10.0“Exceptional”
Ryan
United States · Group of friends · September 2024
10.0“Loved our stay and proximity to downtown.”
+Beautiful apartment in the old tobacco warehouse area.
−Bedroom walls stop about 2’ from the ceiling so conversations can be heard through the apartment.
John
Ireland · Couple · August 2024
7.0“Dissapointing”
−Couldn’t get Access to building, luckily another Tenant helped us get in, otherwise we would have been stuck outside