Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 27 reviews.
Kay
Canada · Family · October 2026
+This is an exceptional property It is a huge apt right in the centre of activity. Shops restraurants everything you could possibly need. My bakery next door. Perfect.
−The light was poor and some bulbs didn't work.
Robert
Ireland · Family · October 2026
+Location, space, quiet
−Nothing really
Tyra
Canada · Couple · August 2026
“Amazing apartment in the perfect location for a great price- I would love to stay here again if I ever find myself in Fl”
+The space was large and very comfortable, with a location that was in the heart of the city. Everything was a 10-15 minute walk away and very close to the train station! The view from the windows was breathtaking- sitting by the open windows with my morning coffee I got from the bakery next door was an exceptional way to start my day. The AC was also much needed and refreshing at night after spending the day in the hot summer weather.
−My only feedback would be more concise location descriptions and check-in instructions for non European travellers who may not be familiar with how to navigate streets signs. It took us awhile to locate the building and to figure out how to unlock the door to our room. However once we figured it out, there were no problems getting in and out of our apartment.
Danny
United States · Family · June 2026
“Great with some minor annoyance at the management company.”
+The apartment is beautiful and in an awesome location.
−The management company had poor communication - not the apartment owner's fault but still annoying. Before we arrived they sent several messages with links to experiences we could purchase, but nothing about check-in. The listing said someone would meet us at the apartment for check in. This was not the case - we waited outside the unit for 15 minutes with our bags and a toddler while we waited for someone to show up, and then when I finally found the number to call, the person sounded annoyed when they answered the phone, and then instead of walking me through the simple process of ringing a specific doorbell and opening a lockbox I had to wait another 5 minutes for them to text me the instructions. When I later texted about a different issue they said they came to check on the microwave which I had never mentioned.
Schreiber
United States · Solo · May 2026
“Great apartment for TWO, street noise is very loud and very late”
+Large apartment
−I don't remember if it said the elevator was broken, but it was. The listing says "soundproof" but only in the rear bedroom. If you were planning on using the couch in the front room, you won't sleep unless you are deaf
Jane
Australia · Couple · May 2026
“A good base from which to explore Firenze and surrounding area.”
+Good central location. Good sized apartment.
−Lots of street noise. Lift was not working.
Damjan
Germany · Group of friends · March 2026
+The accommodation is located in the city centre, very close to all major tourist attractions. The apartment is spacious, set in an old building with high ceilings that exudes the spirit of past times, giving it a special charm. The terrace, or open space at the back of the building, offers peace and quiet away from the city noise and crowds, which are present not only in summer but also in early spring. For two evenings, we noticed some issues with the availability of hot water and the heating system, which could be related to the ongoing construction works in the immediate vicinity of the building at the time of our stay in Florence.
Francheska
United Arab Emirates · Group of friends · January 2026
“Too expensive”
+The property is close to the centre and the train station. We booked this last minute we’re grateful they were able to accommodate us on such short notice.
−Too expensive as the property is outdated, it could use some renovation and it is so dark as well. There are not enough sockets as they are either broken or don’t work at all. Since it’s in the centre, it can get noisy at night. Property is on the first floor, and the lift doesn’t work from there. Everything is old, honestly was scary to stay there. The kitchen stuff were too old as well, it’s time to retire them.
Pam
Australia · Couple · September 2025
“Spacious apartment in a great location.”
+Really spacious and comfortable apartment in a great location. Close to train station, tourist attractions, restaurants and shops.
−Lighting in the kitchen/dining area could have been brighter.
Mariapia
Italy · Family · January 2026
+Posizione ottima, comodissimo. Appartamento caldo e confortevole.
−Qualche presa non funzionante, la rete del divano letto si è dissaldata da un lato durante il soggiorno.