Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 36 reviews.
Morten
Norway · Solo · October 2026
“Great stay in a charming part of Lisbon”
+Charming apartment in a traditional and authentic part of the city. Clean and functional, seemed to be newly renovated. Just a few minutes walk from Martim Moniz or Rossio. Several small grocery stores nearby, tons of local restaurant at the bottom of the stairs. Well equipped kitchen. Communication with the host was smooth and easy
−The view from the window is not spectactular, but it is what it is. Sit on the stairs with a cup og coffee and watch people go by.
Calvin
United States · Couple · July 2026
+We really enjoyed our stay at Torel Loft. The location was excellent,close to public transit, the airport, and Lisbon’s main attractions, while still being quiet. The apartment was spacious and had a well-equipped kitchen. The highlight was the management, who went above and beyond to accommodate a last-minute booking change and a late checkout for our evening flight. The apartment was great, but the outstanding customer service made the stay exceptional. We’d happily stay here again.
Alejandra
Spain · Couple · May 2026
“Lisbon”
+I had a very good stay in Lisbon. The accommodation was very well located, close to Muñiz station, which made getting around the city very easy. The apartment was clean, comfortable, and well suited for two people, and the kitchen was fully equipped. The hosts also had lovely touches, such as a welcome bottle of wine, which was a very nice gesture. The arrival instructions were very clear, and the check-out was flexible, which made the experience even more convenient. Overall, a pleasant and highly recommendable stay.
Prasad
Australia · Couple · May 2026
“Really unpleasant place, definitely not worth it.”
−The property was in a very questionable location - You open the door and see numerous trash cans on the road. The smell of the gutter was very, very prominent. The property as such was not great. Running hot water was limited in time. The toilet paper was mouldy and placed in a broken plastic box. No proper toiletries were available. The shower was mouldy in parts. The lamps over the bed were dirty, and not sure if they even worked. The ad says the property is close to the city center, but what it doesn't say is that you need to cilmb a very steep hill through a very dodgy-looking neighbourhood to get there. This was clearly misleading advertising. I had to move out soon after, and went through the trouble of finding a new hotel, which btw was cheaper and far nicer than this place, and was also right in the city centre.
Nigel
United Kingdom · Couple · October 2025
“Lisbon is a great city and the apartment is close to the centre but it is not a place to spend any quality time about fr”
+the property was very clean. the check in was was easy.. The bed was very comfortable.. It had a washing machine.
−The property didn’t quite match the photos in terms of lighting. The flat felt dark and a little claustrophobic. The furniture in the ‘ living area’ isn’t really suitable for spending any time there especially on an evening. There was still a musty smell which has been mentioned in other reviews. We chose the apartment for its washing machine as we hand been travelling, but there was nothing to hang clothes on to dry, again, that has been mentioned in previous reviews. An iron…but not ironing board. The decorative safe and typewriter took up,space and added nothing to the apartment.
Irina
Estonia · Solo · August 2026
“Знакомство с Португалией.”
+Хотя арартаменты расположены высоко, это довольно близко к центру и к ним ходит автобус 19В. В номере было чисто, комфортно, был кухонный угол с необходимой посудой. Кондиционер, стиральная машинка. Заселение было несложным.
−Присутствует небрльшой зарах сырости.
Maria De Los Angeles
Costa Rica · Couple · January 2026
“No es un lugar que recomendaria”
+La ubicación no me gusto
−Gradas internas, peligrosas para una caída Faltaba información sobre donde tomar transporte o lugares para desayunar.
Binck
Netherlands · Couple · January 2026
“Fijne locatie en comfortabel, overal dichtbij, ideaal voor een weekje vakantie”
+De airco op de kamer was ideaal en op locatie kon je overal dichtbij heen
−Telkens weer hellemaal terug omhoog lopen naar het huisje
Elena
Italy · Solo · January 2026
“Si sentono dolci melodie del passato accarezzare le mura della casa.”
+L’appartamento ben arredato, ben attrezzato, ottima disponibilità dell’host, tranquillità. La posizione è abbastanza centrale. Possibilità di rilassarsi o di lavorare/studiare comodamente. Ristoranti e comodità nelle vicinanze.
−Da pulire meglio le finestre, è un’area umida, gli angoli del ripiano cucina e alcuni utensili. È veramente triste vedere la spazzatura buttata in terra nelle strade adiacenti, sia da un lato che dall’altro dell’appartamento. Le scalinate dal centro per arrivare all’appartamento sono faticose, ma ogni mezz’ora c’è possibilità di una corriera ( nr. 19E ) che parte dal centro o dalla zona di Estrela/Principe.
Christos
Germany · Couple · November 2025
“Το κατάλυμα ήταν μια απόλυτη απογοήτευση, με τα αρνητικά να επισκιάζουν τα λίγα θετικά.”
+Η τοποθεσία είναι σχετικά καλή και εύκολα προσβάσιμη στο κέντρο της πόλης. Η επικοινωνία με την οικοδέσποινα ήταν άμεση. Σε περίπτωση προβλήματος με τα κλειδιά, μας βρήκε μια εναλλακτική λύση.
−Σοβαρό Πρόβλημα Υγιεινής: Το κυριότερο πρόβλημα ήταν η ΑΦΟΡΗΤΗ ΜΥΡΩΔΙΑ ΜΟΥΧΛΑΣ που επικρατούσε στο δωμάτιο. Έλλειψη Βασικών Παροχών: Δεν υπήρχαν καθόλου κάψουλες για την καφετιέρα, ούτε δεύτερο σετ πετσετών. Καταχρηστική Χρέωση: Υπήρξε μια καταχρηστική χρέωση 25€ για την παράδοση των κλειδιών μετά τις 9 μ.μ., κάτι που κρίνεται εντελώς αχρείαστο, δεδομένου ότι βρέθηκε άλλος τρόπος παραλαβής σε άλλη περίσταση. Απαράδεκτη Σύσταση Ταξί: Ένα ιδιαίτερα δυσάρεστο περιστατικό αφορούσε τον ταξιτζή που μας πρότεινε η οικοδέσποινα, δηλώνοντας ότι το έκανε για να μας προστατέψει. Παρόλα αυτά, ο οδηγός ζήτησε 25€ για μια διαδρομή 7 χιλιομέτρων, όταν το κανονικό κόστος ανέρχεται στα 8-10€. Με ραντεβού 15€. Συνοψίζοντας: Η σχέση ποιότητας-τιμής είναι απαράδεκτη. Το κόστος διαμονής δεν δικαιολογείται από την κατάσταση του χώρου. Δεν θα συνιστούσαμε αυτό το κατάλυμα.