Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 10 reviews.
Esther
United States · Couple · April 2025
“Choosing cheaply we got what we paid for, but some of the issues could be easily solved.”
+The bed was comfortable and the shower was nice.
−There was basically no furniture to speak of. We had to eat our dinner on uncomfortable stools when there was plenty of room for a nice chair or table set by the windows. There were not enough utensils - Maybe a fork and only one spoon, and one large dinner plate. We had some beer but no can opener to open it with. We had to wash the dishes in a tiny bathroom sink. We had hoped that at least we could use the large TV in the room, but there was no service and we should have been informed or at least have had an HDMI cable to hook up our laptops. There was no soap dish by the sink nor any place to put soap in the shower other than at the window sill. When we first arrived there were no napkins or paper towels but days later found some in the utility room. Having to sleep with open windows to stave of the heat it was pretty noisy till after midnight.
Enrique
United States · Couple · March 2025
“Lousy conditions.”
+Nothing. It was a bait and switch situation.
−The first property did not have an elevator and we were booked in the penthouse room. The second property that they moved us to had no A/C, was in bad condition and dirty. The pictures did not match the condition of the apartment. We only able to stay one day night and paid for 8 nights. Still waiting for my refund since they failed to provide us with the agreed accommodations.
Hectormcginty
United Kingdom · Couple · February 2025
“The best bed in CDMX”
+The most luxurious king size bed Location was perfect TV and reliable wifi Well stocked kitchenette Large room with plenty of floorspace
−No sink in the kitchenette
Hectormcginty
United Kingdom · Couple · January 2025
“The best bed in CDMX”
+Location Price Secure entry with self check-in Spacious room with uxurious king size bed and TV Kitchenette with Smoothie maker, Coffee machine, Microwave, Toaster
−No sink in the kitchenette and small sink in the bathroom so it is not ideal for dishes A clothes horse to dry clothes in the room would be a good addition
Matias
Mexico · Couple · October 2024
“Exceptional”
Kym
Australia · Couple · November 2023
“Bad”
Ollin
United States · Business trip · November 2023
“Amazing”
+Location, shops and restaurants all around walking distance great place
−Nothing everything good
Nicole
Chile · Group of friends · November 2023
“Disappointing”
+Location
−It’s not the same property as the pictures, is basically a fraud
Job
Mexico · Business trip · September 2023
“mediocre”
+The space is pretty and big enough for a family of 5. The location couldnt be better, its almost at the heart of Condesa. That being said, we had a lot of trouble trying to comunicate with the hosts, the first number we got on the e-mail was out of service, i tried to reach them 3 days before my trip, no answer. I ask them via e-mail if i could check in a few hours earlier, no ans wer either. The second number we got was from sales department so any concern about the apartment they wouldnt be able to help you, they just gave me another number, manteinance i think. Once we got there we were almost one hour outside the main apartment trying to unlock the door because the main lock was broken, I had to call them, thankfully they came next morning and fixed it. The big sofa on the living room was very dirty, so the chairs at the dining table. This has never happened to me before with airbnbn, so I definetly will never try booking or VH again. I would rate this stay 2 out 5 just because of the poor service we got.
−We had a lot of trouble trying to comunicate with the hosts, the first number we got on the e-mail was out of service, i tried to reach them 3 days before my trip, no answer. I ask them via e-mail if i coul check in a few hours earlier, no anwer either. The second number we got was from sales department so any concern about the apartment they wouldnt be able to help you, they just gave me another number, manteinance i think. Once we got there we were almost one hour outside the main apartment trying to unlock the door because the main lock was broken, I had to call them, thankfully they came next morning and fixed it. The big sofa on the living room was very dirty, so the chairs at the dining table. I would rate this stay 2 out 5 just because of the poor service we got.
Héctor Hermosillo
Mexico · Solo · September 2025
“Excelente lugar ! Seguiré viniendo”
+Comunicación y acceso eficiente Cómodo , limpio , de nueva cuenta la tornamesa da un toque excelente! Si sugiero poner algo en la regadera para poner jabón y shampoo un poco de ventilación en el baño ya que por el momentos si olía un poco a coladera, al igual que en el pequeño patio
−El ruido que tiene el tinaco en este cuarto de arriba era un golpeteo constante todo el día y la verdad que si era un poco molesto. Y aunque si hubo comunicación lamentablemente no se pudo arreglar. Al menos en esta corta estancia que tuve.