Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 100 reviews.
Dog
United Kingdom · Solo · October 2026
4.0+Beautiful place. Very spacious. Very quiet, very clean.
−Lack of basics. No hand wash, no shower wash or shampoo, and washing up liquid, salt, or pepper. There is no cloth to wipe the water around the sink or spillage. There are no basics at all, which is the first time it's happened, and I've always done self-catering. I also didn't like that I had to use someone else's toilet paper left overs. If someone is staying 2 nights, these are not items I should have to consider.
Laura
United Kingdom · Couple · September 2026
7.0“Interesting but not to be repeated. No shower, which made it difficult.”
+As specified, very quiet.
−Wi-Fi went off in the late morning. One visitor kept hitting her head on the low ceiling.
Erin
United Kingdom · Couple · September 2026
9.0“Great value for money for a charming, private property.”
+Easy check in, great location and exceptionally clean. Great value for money, had all the basics and exactly as described.
−Nothing, we liked it all. We just didn’t speak to anyone before, during or after the stay but this isn’t a negative.
O'brien
United Kingdom · Solo · September 2026
10.0“Will definitely return”
+Everything, it was a beautiful venue and in a beautiful area, the accommodation was lovely, clean, crisp and modern.
−Nothing really, would suggest a low cost improvement, maybe change a couple of the electric sockets for ones with USB ports, otherwise fantastic stay.
Jodie
United Kingdom · Family · June 2026
10.0“Perfect stay”
+Great place, so spacious, clean and tidy. Beautiful decor, cost and comfortable. Had everything we needed for us, our dog and baby. So lovely and quiet too! Highly recommend, and would love to stay again
−Nothing
Jeary
United Kingdom · Couple · June 2026
10.0“Beautiful location”
+Great location for walks and visits to Canterbury and Folkestone. Beautiful countryside. Very peaceful. Friendly host. Spacious accommodation.
Ollie
United Kingdom · Group of friends · June 2026
10.0“Cozy”
+Very clean and modern design.
Tracey
United Kingdom · Couple · May 2026
10.0“Excellent”
+Beautiful property. Everything you need for a comfortable weekend away was there
−Nothing
Fiona
United Kingdom · Couple · February 2026
1.0“Dirty, unhygienic and dishonest”
+The property is well situted and has great potential.
−When we arrived at the property on 18th February we encountered several issues. • The fridge hadn’t been cleaned • There were no cleaning products available in the property • The kettle was left full of water and was completely full of limescale, and had clearly not been cleaned. • Other kitchen items grill pan and toaster were also not clean. • The luxury pillow store in the cupboard that was downstairs that was marketed as a plus, contained stained and mouldy pillows. The were no cleaning products to be found anywhere in the accomodation At this point we decided to investigate the state of the bed. We were horrified to discover that under a thin sheet and a tatty old thin mattress protector sheet that was literally disintegrating, was a filthy multiple stained mattress. We took photos of all of these. We then tried to contact the agents the Holiday Collection, as guided to do so in the property introduction pack. We received no response to our phone calls. The son in law (Greg we think) came to see us when he got back and we toured the property together showing him all the things that we were unhappy with. He said that he would have a word with the cleaners and agreed that the pr
Susan
United Kingdom · Couple · January 2026
7.0“Very pleasing on the eye but not altogether used friendly.”
+The location and the original design/ layout.
−Bed uncomfortable, advertised toiletries virtually empty, no promised hairdryer, very little storage for anything, numerous phone sockets around the house but only one USB port. Very little crockery or cutlery so no justification for dishwasher since had to be washed for next use. No outdoor space for dogs and open plan design of house means it is impossible to contain them in one area inside. Elegant bathroom but difficult to manage, especially for anyone who is neurodivergent.