Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Rebekah
United Kingdom · Group of friends · November 2026
+Had everything you needed, living room was perfect to have a chill night and play games
Donna
Australia · Group of friends · October 2026
+A fantastic location. Very clean and great communication for check in.
James
Canada · Group of friends · September 2026
“It made our stay in York very pleasurable. We would have like to stay in York a couple more days.”
+The facility was exactly as described. Cozy living room. Bedrooms and beds were comfortable. Kitchen was nicely appointed. Location was excellent and very close to all amenities. It was clean and well taken care of. We had been travelling through Ireland and UK and this unit was our favourite as well as best value.
−This is a one bathroom unit and we were 2 adult couples. Bathroom was a bit tight but we were able to make it work. This is not a negative comment. Just ensure you know that it is not 2 bathrooms.
Craig
United Kingdom · Solo · September 2026
“Perfect Location”
+Superb location and free parking.
Diane
United Kingdom · Solo · September 2026
+Location
−Liked it all
Julie
United Kingdom · Group of friends · August 2026
“Pleasant stay in a great location”
+Location, kitchen facilities, tea and coffee provision, comfy duvet and pillows
−It was looking a bit tired in places, the bathroom whilst clean was very small, shower needs an upgrade as well as the sink and you couldn’t lock the door which when sharing with others is a must.
Tony
United Kingdom · Family · August 2026
“A City Break”
+Convenient location right in the city, near to shops and restaurants and museums. Despite this, when you are inside you don’t hear the city noise!
−Nothing, we were happy staying there.
Clare
United Kingdom · Solo · August 2026
“Fantastic stay”
+Location is perfect Comfortable beds and lounge. Clean modern kitchen. Ideal for 2 couples with 2 double bedrooms. It is quite rare for that as usually one room is twin bedded and 1 couple must compromise. Parking is great. Great value for money and definitely will return. Convenience store on the doorstep for milk etc. Quiet nights sleep even though apartment is in the centre.
−Some areas internally to the property require some tlc. Property must be very popular & busy in peak season but time must be taken by the management company to keep up with the maintenance. Scuffs and dents on most walls in the lounge and bedrooms. Doors to the bathroom and adjacent bedroom do not close and stick in their frames, so privacy is reduced and doors are noisy if using the bathroom during the night. Tv in the smaller bedroom is almost coming off the wall on its bracket.
Needham
United Kingdom · Solo · July 2026
“Great location for apartment”
+Great location, central.to York City Centre. Grea, prompt communications from letting agent. Comfy, lounge area, bedrooms and well equipped kitchen.
−Central location included a bar across which stayed up.till 12.30am, this didn't bother us but for those wanting an early night could be an issue. Bathroom door was broken, poor repairs to bathroom sink and shower very small. A dirty towel left from previous occupants.
Paul Smith
United Kingdom · Solo · July 2026
+Location absolutely perfect right in the centre of York and very close to the shambles and everything else. Apartment was overall OK. Parking at shambles Q Park included which was a nice bonus.
−This is where I feel the price didnt meet our expectations. Some areas of the apartment felt run down and needed maintenance. Loo roll hanging off, sink in bathroom had a plank of wood glued on. Shower very small for what was meant to be for 4 people. The heat inside the apartment was awful especially in the bedrooms. Yes it was in the height of summer but this place really needs air con. The beds were the biggest disappointment rock hard and the pillows too I've never slept on a bed so firm in my life to the point it gave all of us back ache. Little things make a difference and to have one and half loo rolls for 3 nights for 4 people. Seriously you couldn't supply that ??. Overall it's a great location but really needs some maintenance and finishing touches to make it worth the money. I wouldn't stay here again purely on what I've mentioned and it's a shame as could be lovely.