Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 30 reviews.
Jane
United Kingdom · Solo · October 2026
+Lovely little flat, clean and warm
−The entrance door is a bit off putting but ince inside its fine. The stone spiral steps were difficult for me but that's due to mobility. If you are fit and able they are ok
Gillan
United Kingdom · Solo · September 2026
+Suited my needs. Location great.
−Not used a keyboard property before. Several attempts to remove the key as the lever was short and I had no nails. Phoned the agency before I used a little force. The inside was perfect. I would book it again
Morrison
United Kingdom · Couple · August 2026
“A great little property very clean and tidy and all amenities provided was good. Our only bad comment is the parking iss”
+Very clean and tidy
−There was no dust pan and brush if you had spilled something on the floor. The lack of parking
David
United Kingdom · Family · March 2026
+Love the whole apartment and location to the beach only 5 mins will and shops not far away.
−Only issue i encountered was with key safe and front door.
Natalie
United Kingdom · Solo · November 2025
+Handy location. Comfortable bed, good wifi and plentiful kitchen equipment.
−Awful communication. I arrived after midnight as a solo female traveller in 50mph winds and minus temperatures, and couldn't find the entrance. 31 is a door with no lock, and 31D is not indicated. I nearly gave up and nearly went looking for a hotel, but kind neighbour showed me the way through the insecure, unlocked door to 31 up to the flat. Absolutely no security. The shower requires a cord pull to work which was not made clear, and took me ages to work out. Various areas smell strongly of smoke. Avoid.
Carol
United Kingdom · Family · October 2025
“Perfect other than Pullow partner online to get a key sorted”
+Clean, modern , comfortable
−Pillow Partner to Access the property feels like a very slow intrusive way of getting into a property Took 2 hours to complete on line I was so angry to waste my precious time on line with the inefficient method of getting a key to get it If you mislay your phone eg.stolen /broken no /charge you are not getting into the property that you’ve paid for .
David
United Kingdom · Family · September 2025
+Really like the place very nicely kept and not far from town centre and beach.
−Only the hall way at bottom as people put stuff outside 31a a chair and a glass table top so that was extremely dangerous.
Helen
United Kingdom · Couple · September 2025
“Very convenient location for exploring Ayrshire.”
+Location was convenient.
−The online advice re check out was vague. I still don't know if I put our non recyclable waste in correct bin. Ended up taking recycling home. Reported co alarm not working.
Guest reviews
United Kingdom · Family · August 2025
“It was very nice and if I want to come back I would come back”
+It was big enough for me my sister and nephew
−The signal on the tv
Vaila
United Kingdom · Group of friends · June 2025
“Good value, clean accommodation.”
+Central location Good value for money Kitchen was easy to use and functional
−There were no duvet covers supplied for the sofa bed Shower could be more powerful (but we understand it is cheap accommodation!)