Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 67 reviews.
paul
United Kingdom · Family · October 2026
“The Shak”
+We stayed 2 nights, for a wedding at the zoo, 5min away great location. Warm, peaceful and comfortable, will stay again. I highly recommend if you need to stay in the area.
Runcie
United Kingdom · Couple · August 2026
“Basic no frills”
+The shak itself was clean, although the bedding and towels were well worn.
−The outside surroundings are a mess. It is basically in a industrial space.
Pamela
United Kingdom · Family · August 2026
“Lovely and delightful!”
+It was warm and cosy. After a long, tiring day with family, it was great to lay down on a cosy bed.
−Some of the kitchen appliances could have been a little bit cleaner and the bed quilts could have been a little bit wider.
Christopher
United Kingdom · Solo · July 2026
“A little review”
+The layout, cleanliness and facilities available were perfect. We made contact to confirm when we could arrive, and The Shak was ready and waiting for us! Everything was available and ready that you would expect - beds were very comfortable with power for devices made more accessible. The sofa is very comfortable (and the TV being on a hinge means you can move it to be visible from the sofa!) Tea was available which made my partner very happy The shower is so warm (better than the one we have at home actually!)
−Not in the properties control - taxi companies didnt want to come out to there. There is nothing that we would improve about the property!
matt
United Kingdom · Solo · June 2026
“Very nice. I’d stay again.”
+It was clean and tidy.comfortable seating/bed.everything i needed in the kitchen for cooking etc.
−The Tv signal sometimes went .
Josephine
United Kingdom · Solo · May 2026
“Great accommodation”
+What a lovely apartment, was cool inside on a very hot day which was great. Extremely clean an had a homely feel. Everything imaginable was provided by the host that you might need during your stay. Comfy beds, nice sofa and 2 tvs . Kitchen and dining area had several different products that could be used for cooking. Cleaning products etc. Lovely shower in the bathroom. Spacious and lots of light. I dont smoke but there was a nice smoking area outside with a bench. There was a good space outside to park my car, which was much appreciated. We stayed here whilst going to Banham zoo do, and it was very close to the zoo. I would definitely stay here again.
−Nothing.
Rob
United Kingdom · Family · May 2026
“Great location for our weekend”
+Easy to find parking great suited what we needed
−Nothing
Colin
United Kingdom · Family · April 2026
“Spot on for what we wanted”
+Spacious , long kitchen / front room
James
United Kingdom · Family · February 2026
“Very good value for money, very clean, close to the race circuit”
+Very clean, large space lots of ammenities
−Old gate bracket on brick work pillar in parking area, very difficult to see in the dark. Other that that Shak is lovely inside. Very modern.
Thomas
United Kingdom · Family · January 2026
“Close to the zoo”
+Convient location for the zoo
−Would a washing machine be lore use than a dishwasher?