Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 26 reviews.
Lestor
Singapore · Family · November 2025
“Nice apartment in quiet neighborhood”
+Quiet Location: it's a quiet neighborhood, yet just a few minutes' walk to many amenities. It's also near Sensō-ji - you can walk there in the late evening to enjoy the epic view. Relatively near to train stations: It's about 600m to Inaricho Station, but we prefer the 1.2km walk to Ueno Station, which connects to all the major train lines. Ueno is only two stations away from Akihabara station. You can also take the Hibiya Line from Ueno and switch at Hatchobori to go to Disneyland (all around 30 minutes of work). Easy access: it's easy to check-in and check-out. Instructions provided by the host were clear and precise. Washer included: staying for over a week, we needed to wash our clothes on more than one occasion. There's a washer in the room that allowed us to do so, and a laundromat just a minute away (closes at 11pm) that we used for quick drying. Do bring your own laundry bags as it's not provided. Responsive host: the host answers all query quickly. We initially had issues with our airport taxi booking as we couldn't find the address on Google maps. After checking with the host two weeks before our trip, he reassured us and provided the address that we could use for our boo
−Room is slightly small: which is common in Japan, we suppose. It isn't a big issue for us as it could still fit two double beds for our family of 2 adults and 2 kids. Occasionally, we found not much space to put our luggage and had to place all our shopping bags on the sofa No ramp on lift access: if you have heavy luggage, you'd need to carry them up one step - again, not a big issue for us but in case you need to know
Lois
Australia · Couple · November 2025
“It was quite, the bed was comfortable, handy to 7/11 store .”
+It’s in a nice quiet area, easy walk to train.
−We didn’t get a bath mat , hand towel or tea towel .
Nicole
United States · Family · September 2025
+Great host. Responsive and great location
−Could’ve had instructions for washer/dryer but host guided me to laundry a block away which worked out great.
Antoine
France · Family · September 2025
+Perfect accomodation near Asakusak and Ueno.
−Very hard to book always full.m
Emma
Spain · Couple · August 2025
“Ok”
+The location (although right next to a cemetery!) and the staff - they were very helpful, responding immediately to every question.
−The kitchen facilities (not enough utensils and pans etc given it is an apartment) and the cleanliness of the kitchen (eg the grill pan was full of fat) and the cleanliness of the balcony where you hang the clothes to dry - it was filthy on the floor so if any washing fell whilst hanging it ended up black and muddy.
Carina
Australia · Family · July 2025
“Great location, easy to use. Perfect!”
+Clean, comfortable and practical
−Nothing
Kelly
Australia · Family · July 2025
“Accommodation in Ueno close to train station.”
+Vlean room, comfortable beds & good storage. It had a bath to soak in at the end of the day. Appreciated the kitchen to cook meals. There were plenty of conbinis and restaurants near the famous kitchen areas of Ueno and fake food.
−There was a smell of mould around the washing machine. This needs to be addressed asap.
Carole
United Kingdom · Family · June 2025
“Good apartment for our family stay”
+We stayed in this apartment twice, at the start and end of our trip around Japan. It has everything we needed for our family of three. The bedroom has sliding doors to close it off from the lounge area. There is a small kitchen with pots, plates, etc, a microwave, grill and hobs and a good sized fridge/freezer. The toilet is the high tech bidet you become accustomed to in Japan! And the bathroom had a good shower and bit bath. The location is good - it was so nice to come back to the calm neighbourhood after spending time in busy areas like Shinjuku. We were able to walk (about 10 mins) to stations and get metros all around the city. There is a Family Mart one block away which we spent a lot of time in!
−It was the smallest apartment that we stayed at on our trip, but I guess that it is because it is in Tokyo. We were 2 adults + 1 child and had enough space but having 6 adults in this apartment would be so cramped. I would recommend no more than 4 people to be comfortable. We couldn't get the balcony door to lock, but it wasn't an issue as Japan is so safe and it was not on the ground floor. A nice addition would be more space to hang clothes to dry.
Mellissa
Australia · Couple · May 2025
“Soft comfortable big beds.”
+Comfortable big soft beds, silky smooth sheets, washing machine, kitchen.
−No space for luggage.
Andrea
United Kingdom · Family · April 2025
“A great quiet location, close to all the important attractions.”
+The property was close to the main train station, as well as Asakusa Temple and Kappabashi Street. Great location and a quiet neighbourhood. The property could update the amenities and refresh with a lick of paint.