Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 128 reviews.
beardmore
United Kingdom · Solo · September 2026
“The excellent Cross Keys”
+The Cross Keys is a fantastic base for Durham and surrounding areas. The accommodation is very comfortable with everything you need. The pub it's self is friendly and welcoming. The food in the restaurant is stunning and very reasonably priced. The owners could not do enough for us and the welcome basket was very much appreciated. We will be back next year.
−N/A
Rosalyn
United Kingdom · Family · September 2026
“Would be very happy to stay again”
+Very friendly excellent food
−It was all very good
Su
United Kingdom · Family · August 2026
“Excellent. Great accommodation. Definitely recommend.”
+Very comfortable, everything needed. Hosts were very friendly. Pub downstairs was a dream - great food. Good location for Durham and Kynren. We’d definitely stay again.
−Nothing.
Alex
United Kingdom · Group of friends · August 2026
“Book this now! you wont regret it!”
+Super Super property above the best pub in the world! Firstly, the apartment is so spacious, and the hosts left us a collection of welcome gifts, bread, milk, cereal, which was so helpful. Its so comfy and welcoming, two bathrooms which is great for the number of rooms. The best bit is the pub below, my goodness, the food! its the best pub food we have ever eaten, they have the most incredible chef, all the food is home cooked and they have specials on every nice. We ate there each night. The owners are so friendly, made us feel so welcome. Its a real must stay if you are trying to find somewhere in the area. Thank you for making us feel at home and my favourite was the Chilli! Keep doing what you are doing!
−Nothing
Amy-Louise
United Kingdom · Solo · August 2026
“Fantastic stay! We will be back”
+The apartment was lovely, nicely decorated and comfortable with plenty of space! The kitchen is modern and we likes the 2 bathrooms. The food in the pub was lovely and it was really friendly. The staff were also really welcoming and nothing was too much trouble. The location was great for a visit to Beamish which is well worth afew days to fully appreciate.
−Very little to not like, it was a little loud but it was above a pub so expected and was quiet after last orders.
Marc
United Kingdom · Group of friends · August 2026
“Excellent place to chill and relax with family and friends. Superb location to visit Beamish. The host and staff are a”
+Location, what’s not to like being above a pub when the service, food and drink are all excellent. TIP - Book a table in advance as they are usually very busy over the weekend. The accommodation is spot on for a couple, family or friends to all be together, all very homely and the welcoming basket, milk, cereal, T&C, was the icing on the cake. No hesitation in recommending this property and hosts.
−The hot water is very hot which can catch people out, and the mixer tap in the bathroom is stiff to operate. I am being picky as there is nothing we really didn’t like.
Laura
United Kingdom · Family · August 2026
“Very friendly owners and amazing accommodation”
+The living was massive and very roomy, owner went above and beyond! Would definitely return
−None
Damien
United Kingdom · Solo · August 2026
“Brilliant”
+Pictures don't do this justice. Very clean. Had everything we needed. Plenty of space. Staff lovely and helpful. Had a really nice meal in the pub one evening, homemade food of really good quality and very reasonable prices. Easy drive into Durham and attractions such as Kynren and Diggerland. Perfect for our family weekend away.
−Nothing
Anne
United Kingdom · Solo · July 2026
+Our 2nd visit and we will be back. Superb welcome pack & facilities. Lovely hosts. Friendly welcome & very helpful. Great mid point meet up between Aberdeen & Norwich. Thank you.
Donna
United Kingdom · Group of friends · July 2026
“Amazing and planning on visiting again”
+The location is beautiful wish I’d have had more time to explore The host and village were so welcoming Couldn’t have asked for anything better