Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 141 reviews.
Denis
United Kingdom · Solo · October 2026
“Did the job”
+Location
−Was a bit of a treck with cases to collect and return
Jane
United Kingdom · Couple · September 2026
“Needs an all round face lift and change of key collection closer to property”
+Parking , close to our venue, 2 bedrooms, lift, terrace ,
−Key collection and drop off was too far from flat - 10 min walk with suitcases is not a choice I would have taken. Kitchen greasy and smelled of grease, fridge poorly cleaned, mattresses in single beds vet worn and uncomfortable, my bedding was torn and had make up stains , general wear and tear and decor is tired overall, advertised toiletries don’t exist other than a use Radox bottle. Never responded to my request for a couple of extra towels as those provide were postage stamp size. Nice terrace but not looked after - weeds , dead plants and dirty bbq
Atkinson
United Kingdom · Solo · August 2026
“A gem that needs a bit of a polish”
+Excellent location in a nice looking building. The entry way was clean and tidy. The apartment was spacious with a good size bathroom and bedrooms. The kitchen was well equipped with a dishwasher, washing machine and microwave as well as a fridge freezer.
−The decoration of the lounge area was disappointing. The carpet looked unclean with dirty marks: the walls were scuffed and dirty in places and the windows were filthy. The shower screen and mirror in the bathroom were not well cleaned and there were mould spots on the sealant around the bath. The radiator was extremely dusty in places and there were cobwebs on some of the walls. A deep clean, repaint and new flooring would make this apartment really shine.
David
United Kingdom · Solo · July 2026
+Very central location .
−Parking ! You MUST use the pass and it must be visible. I left the car for 2 days after parking in hurry. Pass fell to floor . UK CPM manage the parking who enforce without reason. They generate their income from fines . I am being fined for 2 days . Will not use again.
Christine
United Kingdom · Solo · June 2026
“Home from home in Brum”
+Fabulous comfortable space central for lots of great attractions. Felt safe and secure great views from terrace
−We knew getting the key involved some effort so can't complain
Chantelle
United Kingdom · Group of friends · May 2026
“Good Value Good Location”
+Great location , Good size apartment and good size balcony , kitchen had everything that you would need for a short trip , close to local supermarkets and pubs and tram stop. apartment is ideal for a group of friends
−Key pick up and drop off is at a local costcutter not to far away so not much of an issue , sofa bed was uncomfortable
jemma
United Kingdom · Solo · May 2026
“Didn’t let me in properly and kept my money! They do answer the phone or emails”
+Not being able to get in contact with the property even though I booked in March and then not allowing my entry even though I paid for 2 nights. Don’t waste your time and money
−Not be able to get in to the property on arrival and having to find alternative accommodation and parking an hour before my event. They do not answer the phone ever! They do not reply to emails and then they keep your money! Save your time energy and money do not book with this property
Simon
United Kingdom · Group of friends · April 2026
“A good place to stay for 2-4 people for a city break in Birmingham”
+There's a lot to like about the apartment - good location, secure, warm, reasonably spacious, car-parking. Beds were comfortable, plenty of towels, plenty of hot water in the shower. Fabulous balcony space and BBQ kit. Convenience stores and bars minutes away. The living room faces east and gets wonderful light in the morning.
−Comms were poor, TBH - despite an earlier request, we only found out that we had to collect the keys from a nearby shop on the afternoon we were travelling to Birmingham. But that all worked out, in fairness. The apartment could do with a deep clean - it wasn't dirty as such but some things need to be sorted. Too many light bulbs were blown with no replacements available. And for the cost of the place, it would be expected to have soap, shampoo, dishwasher tabs, none of which were available. Relatively minor things, yes, but the place could be so much better with a little more care
Hani
United Kingdom · Couple · April 2026
+very clean and near to the city centre and nice view from the balcony
PETER
United Kingdom · Group of friends · March 2026
+Location
−Finding the key. Someone should be there to greet us not walk 10 minutes to Costcutter for the key.