Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 64 reviews.
Nasir
United Kingdom · Family · July 2026
“Horrible experience as I was left on the street with kids at night”
+We were left out on the street and didn’t manage to access the property at all and paid for something I never got
−Never got access to the property
Georgina
United States · Group of friends · July 2026
“SCAM. AVOID AT ALL COSTS. Dirty, disorganized, and designed to steal your £250 deposit through lies”
+The "Positives" Absolutely nothing. BOOKING FROM HELL. The only bright spot was a friendly cat who wandered into the garden. I'm fairly certain he was warning us to get the hell out. The Scam, Summarized £250 deposit demanded after booking,not listed in the property policies, sprung on you to unlock the door Arrived well after 6pm check-in to find the place filthy from previous guests,spoiling food in the fridge, stained and burned carpets, hairs in the bedsheets No one answered calls. We genuinely wondered if we'd been double-booked. Loud train ensures you won't sleep even if the conditions didn't already guarantee it Deposit withheld with fabricated excuses,first "Monday," then "another team member," then a conveniently invented noise complaint Booking.com refused to intervene and told me "that's just how it is" What I'm Doing About It I have filed a credit card dispute and begun formal complaints against both the host and the platform. I urge anyone who encounters this property,or anything like it,to do the same. Document everything. Screenshot every message. Trust nothing this host says. Final Verdict This is the worst experience I have ever had on Booking.com. The host is runn
−A Masterclass in Exploitation: Avoid at All Costs Do not be fooled by the bargain price,this listing is a trap designed to extract money through a predatory deposit scheme. What begins as an affordable stay quickly reveals itself as a calculated grift. The host demands a £250 security deposit before releasing the keylock code, holding you hostage to access a property you've already booked. And good luck getting it back,they conveniently mention the refund timeline after they have your money. The Deposit Scam We were told the deposit would be returned upon checkout. Lie. Then it was Monday, when "their team" handles deposits. Lie. I checked in daily. Every inquiry was met with a new excuse and a promise that "another team member" would look into it. Then, after days of stalling, the host became desperate and fabricated a noise complaint to justify withholding the deposit entirely. This is not disorganization. This is a deliberate scheme to steal your money. The "Check-In" Experience We arrived to find the property unlocked, unoccupied, and filthy,apparently double-booked. Despite notifying the host we'd be on our way 5pm for the 6pm checkin, we didn't actually get there until 7pm. W
Lorna
United Kingdom · Group of friends · June 2026
“The smell and uncleanliness made me feel very uncomfortable. I didn’t end up entering the property until very late as I”
+The bed was clean and comfortable
−Excessive damage deposit, still not returned. Check out was yesterday at 10am. I found the property unclean, it had a bad smell. The carpets were all stained and even an iron burn mark. The back garden is completely overgrown. Something unrecognisable and filthy on the outside of the kitchen window. The front garden had rubbish in it and what sounded like rats moving about all night.
BERTIE
Ireland · Family · June 2026
“Very pleasant stay”
+Great location and excellent value for money
Josh
Spain · Group of friends · June 2026
−When we entered the property the beds were not made and there was dirty laundry on the floor. It is true that we booked the property last minute. No one answered when we called the two emergency numbers provided. Apart from that the stay was ok.
Victoria
United Kingdom · Family · May 2026
“Truly awful - don’t be tempted by the low cost, it’s a proper scam!”
+Truly terrible!
−Cancelled last minute (after a six hour drive). We looked inside and it looks squalid so I suppose we can be grateful, but it did leave us with a last minute expensive problem. They also messaged us asking for a large deposit which we transferred and they took a long time and with intervention from Booking (it was a long and complicated business) to return it. Avoid at all costs!
Phillis
United Kingdom · Group of friends · May 2026
“We had a lovely stay”
+The property was nice and cozy. Quiet neighbourhood.
−One of the nights was cold and the heating was on low . We couldn’t get the heating.
Shivani
United Kingdom · Solo · May 2026
“Very bad”
+Nothing
−They asked for deposit of 250 pound and didnt say at the time of payment that it will be refunded only on monday It is tuesday and i still dont have my money back also everything was so unclean at the property The towels the bedsheets, the kitchen and also it stinks
Gabriella
United Kingdom · Group of friends · March 2026
“Very in clean and not looked after other than the beds”
+Great location not to far from bath
−The cleanliness not very clean allot of stains We didn’t get told and no link to pay for parking I emailed no reply wasn’t helpful it didn’t look like the pictures there was an iron mark on the floor we took photos because we didn’t want are deposit to go for something we didn’t do there was plants coming out pipes above the front door the heating wasn’t working the toilet smelt like sewage after use
Amanda
United Kingdom · Family · March 2026
“I don’t feel I can complain as for the cost, it met our family’s needs, the host was very helpful when contacted and it”
+Good size property, good value for the number of bedrooms
−Stained carpets