Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
Joshua
United States · Family · April 2025
“Not the place for you….. unless you want to hate Venice”
+Location is good. Just minutes from Rialto Bridge
−The property is not as advertised. The A/C and Heating don’t work properly. The water heater has frequent error messages and loses hot water easily. When you check in, they show you how to fix electrical and water outages and make it clear that it’s on you to repair. There is only one pillow per guest. Apartment is hot. The floor is uneven/broken in places so you should not walk in the dark or you will trip. The kitchen sink is splitting away from its counter. They will tell you all the ways they will fine you after your stay if you do not follow their rules. We checked out a day early due to how horrible the conditions were and were told by the property effectively “buyer beware”. So we spent a few hundred on a night we didn’t use. The property and the way we were treated gave Venice a black eye in our view.
Luciana
Germany · Family · October 2024
“Great place and apartment”
+Such a great apartment and very nice location and team!
Jonathan
United Kingdom · Group of friends · October 2024
“Lovely stay!”
+Very handy location near the Rialto Steps, and the vibrant San Polo area. Apartment lovely light and airy, with lots of space for our family of 4 adults. Terrace would have been amazing if it hadn't been raining!
−Was a little difficult to find in the dark, on an unlit side street. I thought the host was meeting us at the water taxi stop which would have been great. More/better pillows needed on the beds.
Jonathan
United States · Family · October 2024
“Great location and large apartment, but lots of stairs.”
+The location is perfect - right near Rialto Mercato and Rialto Bridge. Lots of good nearby restaurants and stores. The apartment is huge, and it has a very nice terrace.
−When we arrived, we had to stand outside (dark and cold) for 30 minutes waiting for someone to bring us the keys. Our contact apparently didn't see our airport arrival email for almost 45 minutes. There are 55 steps up the stairs to the apartment (no lift). The hot water lasts about 3 minutes in the shower, so you have to be quick. The supplies were minimal (e.g., inadequate coffee for our three mornings, one small bar of soap, etc.).
Nägele
Germany · Family · October 2024
“Very good”
+Roof terrace, great room layout, equipment (everything needed was available)
−pull-out sofa in living room very uncomfortable to sleep-on, getting luggage up to 3rd floor w/o assistance
Ashleigh
United Kingdom · Group of friends · September 2024
“Great property, amazing location”
+The property itself is great; clean, air conditioned and well laid out with the added bonus of a terrace space. But the location is truly unmatched - right in the heart of Venice, giving easy access to popular/tourist spots but also easy access to local restaurants, etc.
−The address listed is incorrect which we didn't expect/weren't clearly warned about, and subsequently found it difficult to understand the directions provided by the person who met us with the keys. No complaints about the property itself except that the beds were pretty uncomfortable which left us stiff/sore during our trip.
Jeremy
United Kingdom · Group of friends · June 2024
“Great holiday but marred by my son stepping on broken glass on the living room floor and hurting his foot. The floor had”
+Location, spacious and roof terrace
−Steep steps
Violetta
Poland · Family · June 2024
“Good”
Krisztina
Hungary · Group of friends · May 2024
“Nice location, problems with water and electricity, comfortable for max 5 people.”
+The person with the keys was hard to reach, no answer on sms, small english knowledge when we called him, and we found each other in 1 hour.
−Problems with water supply, we faced hours without water in the apartment. Problems with electricity too, we had to walk down to the electricity cabinet frequently to switch back the power supply.
Shawn
Canada · Family · March 2024
“Great central place to stay in the middle of Venice.”
+It was a great place to stay. It was very clean and spacious. The kitchen was nice and we used it without difficulty. It was in a nice area and literally 1 min away from the Rialto bridge. It was also close to the vaporetto stations so we could use it to travel back and forth to different sites and islands in Rome.
−Nothing