Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 32 reviews.
Edward
United Kingdom · Group of friends · October 2026
10.0“Amazing place to stay”
+Great location and an amazing historic house. Close to the centre of town and the hot pools
steven
Australia · Couple · September 2026
9.0+Great
−Nothing
Gillian
New Zealand · Group of friends · June 2026
10.0“Just stunning, a wonderful escape.”
+Beautifully presented and every possible comfort considered. Above and beyond, loved our stay.
−Nothing. Loved everything.
Mok
New Zealand · Solo · May 2026
10.0+You felt the warmth of the home as you enter the doors. Enough space for all the family and friends.
Janet
New Zealand · Couple · May 2026
1.0“Unreliable Host.”
−The property was TRIPLE booked! We arrived at the property, to find other people staying. The Host advised that the property had been triple booked, and had received 3 times the one night stay BUT did not appear to try to determine the reason why she had received 3 times the usual one night stay prior to her guests arriving - and hence we arrive for our one night accommodation to attend a wedding - and NO ACCOMMODATION. If the Host recognised there was an irregularity with the bookings, I believe as a responsible Host, she should have further investigated and provided communication with her guests PRIOR to their arrival. Te Aroha is a very small rural town, and there are not a lot of options to stay elsewhere. According to a local resident, this is not the first time this property has been double booked, and people needed to try to find other accommodations! NOT IMPRESSED!
Sharon
New Zealand · Group of friends · April 2026
9.0“Handy location in a peaceful & tranquil town. Super comfy beds. Artistic deco. Owner very helpful &”
+Very handy location, walking distance to nice cafes, restaurants, shopping. We especially liked the mountain climbing and hotspring spa.
−The only thing - if one wants longer stay, there's no drier or washing machine, nor clothes hanging. We were a group of 6 people, some of us did say they'd appreciate if there's clothes washing/drying option available.
Van Hout
New Zealand · Group of friends · January 2026
10.0“Home away from home, perfect.”
+It’s like home away from home. Beautifully presented, gorgeous character property. Comfortable bedding, lovely linen. The kitchen is so well stocked with everything you could possibly need. I’ve never stayed in any accomodation that has catered for its clientele like this gorgeous place. The host also had a bowl of fresh summer fruit & chocolates, fresh picked herbs, so very kind & thoughtful.
−You need to be careful in the bathroom as the floor is polished & it’s a wet room set up, so water goes everywhere. But I’m saying that, there were loads of bath mats & a squeegee to sort the water out.
Christine
Australia · Group of friends · January 2026
9.0+The Te Aroha courthouse was such a beautiful place to stay, old building beautifully done up , lovely character, slept our group of 7 very comfortably.
−I found the courthouse to be wheelchair accessible except for a couple of things, somegrab rails would be great next to the toilets & maybe a plastic chair for the shower as i had to have a basin wash instead of a proper shower.
Terry
United States · Group of friends · January 2026
7.0“Overall it was fine. Shower area was not good. Took a long time to figure out how to get key.”
+facilities for breakfast was fine. We didn't eat there for dinner although most cooking pans, etc. seemed available.
−The shower in the main bathroom was a joke. We were worried that water would get all over the bathroom. None of us (4 adults) used the shower. It should be in a self contained area in the bathroom.
Yadong
New Zealand · Group of friends · January 2026
10.0“Enjoy your stay”
+The courthouse is right in the town center, it’s kept heritage style and bathroom is renovated to modern style. It has a big lounge with a pool table and lots of games, It’s also used as one bedroom . The kitchen is fully equipped. The owner Cathy is very friendly and generous.
−Nil