Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 38 reviews.
Dean
United Kingdom · Group of friends · August 2026
“A great house and location very clean”
+The character and location
−Nothing
Andy
United Kingdom · Group of friends · December 2025
“Disappointing and poor value.”
+The rooms were quite large and spacious.
−The property was unclean throughout and the main bed mattress very thin and uncomfortable. The photos are misleading .
Wendy
United Kingdom · Family · December 2025
“An honest review on a house that can easily improve”
+The house was in a great location parking couldn't have been easier and it was great having an outside seating area.The house was quirky and we really enjoyed our stay thank you guys
−The house seemed a bit of a mish mash with the wrong number of mats, mugs, etc .There should be enough for as many guests the house takes The mattress in the middle bedroom was very poor and needs replacing as do a lot of the pillows .The ones in the drawer on the top floor need binning. The top floor had no bedside lamps .The shower also needs modernising.This place could be fab with a few hundred pounds spending on it
Helen
United Kingdom · Couple · October 2025
“You get what you pay for. We left it cleaner than we found it, but its cheap for the size.”
+The location for Chester centre is excellent. The location is close to the train and bus station, and there is safe, off-road parking next to the property. Spacious rooms and good free Wifi. It was definitely 'cheap and cheerful' for the space offered. It would be excellent for someone with dogs, as the courtyard garden is fully enclosed.
−The property requires a deep clean. It's obviously been used as an HMO (Student accommodation?). There are stains on the walls and carpets. We found dusty socks, a vape behind the sofa cushions and bins with tissues in. We definitely didn't use any of the glasses or mugs without a good wash first, and bought our own cleaning wipes and spray for the surfaces. It would take someone a couple of hours to 'update' some of the issues. The bathroom light cord is filthy, and wardrobes are missing handles, meaning that you can't open them. Window catches are broken, meaning that you can't open/close them correctly, and the property smells musty. Reading back through previous reviews, these are not new issues, so it's unclear as to why they haven't been addressed.
DeWitt
United States · Family · September 2025
“We enjoyed our stay. It was comfortable, easy access to downtown, strong internet.”
+Having stayed there before I knew what to expect. This is a very basic, utilitarian place but the location is excellent and the hosts are top notch. Any issue you might have will be immediately addressed. The beds are comfortable, the kitchen has everything you could need. But the hosts are wonderful. And the internet was strong.
−Small issues: for instance, two people staying 5 days were left only 5 coffee pods. In the past, there was always a welcoming box of cookies; now nothing. No laundry detergent.
Heather1986
United Kingdom · Family · August 2025
+The house was in an amazing location. Fully equipped with everything we needed. Comfortable beds travel cot for the baby. Large spacious bedrooms.
−There is no parking outside the house. We used the long stay carpark down the road. It was cheaper than the carpark over the road. A lamp in every room would have been a useful touch.
Yvonne
United Kingdom · Family · July 2025
+Location
−The property only decent room kitchen
Edward
United Kingdom · Group of friends · July 2025
“Dirty smelly house”
+Nothing
−We have station a lot of lovely places in Chester .this house was the worst! Dirty is not the word!! Horrible smells ln the living room! Front bedroom loft room! Base of the bed was disguising! And the bathroom is horrible! Outside space was awful weeds overgrown! Dirty old furniture! Nothing like the pictures proton line!!
Scott
United Kingdom · Family · June 2025
“Needs a very very good clean as well as new carpets and walls having their plaster painted”
+Location
−The place was not clean, there were stains and frayed carpets. Blood stains on the front door near the lock and hair food, plasters and finger nails at various places in the house. The place had clearly not been cleaned for a considerable time. It was an ex hmo with one of the rooms inaccessible (not sure if anyone was in there or not). Overall I will not be staying again.
Karen
United Kingdom · Family · June 2025
“Nice place but needs a little more attention to cleaning.”
+Location was great for what we needed. 5 minute walk from Chester Station. Property was a great size and allowed us all to have a double bedroom each.Beds were comfortable and clean. Bathroom was clean (which is a big issue for me if it's not) but maybe a little dated. The host answers messages almost immediately and is lovely.
−One of the main issues for us is the stairs. Myself and my daughter have slight mobility issues so the stairs were a bit much for us. I think the property would benefit from a little more attention to detail and a little paint touch up here and there. Some plaster that must have fell off the wall near the TV was still lying in the floor, it should have been removed. Some bits could definitely be cleaner, especially in the kitchen. The hob would benefit from a hob scraper and a little pink stuff. A clean of the walls at the cooker would be good as well as there were greasy marks on it. Drawers in one of the rooms smelled quite musty.