Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.
Maryna
United Kingdom · Family · October 2026
“Great place to stay in Florence”
+Great location close to the Duomo. Comfy beds, nice shower. Beautiful decor downstairs
−A choice of pillows would have been nice
kennefick
Ireland · Family · October 2026
+Location is excellent and apt has everything you need to have a happy stay 😊
−The pillows need to be updated
Stephen
United Kingdom · Couple · October 2026
“Great location and host”
+The location is very central
−Outside noise, not horrendous but audible as the windows are only dingle glazed
Thomas
Austria · Family · September 2025
+Beautiful spacious apartment. Great location. Although we didn't cook the kitchen had everything you would need. Great facilities.
FREDERICK
United States · Group of friends · July 2025
“Pleasant apartment near central Firenze”
+The A/C worked great. The coffee maker too. Very clean .
−The stairs were steep . No close places to grab a bite to eat. Did not know the host would be using whatsapp so it was difficult to initially connect
Pauline
New Zealand · Couple · June 2025
“Lovely host, central location, very quiet in the back bedroom.”
+Location was close to the Duomo, opposite the University and close to the train station. The apartment was large with 2 bedrooms, complete with all the amenities needed. The bed in the back bedroom was very comfortable. Our host Costabile was very accommodating, met us on site with the keys, answered all our queries. He even provided us with a basket full of pastries, even recommended one of the best restaurants - Zaza.
−Nothing much.
Anonymous
United States · Family · June 2025
“I would recommend and stay here again. The location was great.”
+The location was very central. The hosts were very easy to communicate with and met us in the unit to receive the keys. The unit was clean. It has a small wash machine and comfortable sitting area
−The pillows were terrible as we found in most of europe. It would have been nice to have more towels to shower with, but the bathroom was clean and seemed to be updated lately. We had to use the pull-out sofa as a 3rd bed. It would have been nice to have a blanket on this bed, but it worked out for a child. The street is a bit loud though out the night. We stayed there on the weekend, so it might be quieter during the week. The main bedroom is open to the room below, so might not be as private as some would like. My husband and son are tall so they needed to duck to enter the bedrooms. The doorways to the bedrooms had a low ceiling.
Anthony
Ireland · Family · May 2025
“Exceptional”
+Great communication with Costabile and he met us at apt with keys and showed us everything in apt. Also left cakes and bottles of water on our arrival. The apt was Lovely and had everything we needed and was in a great location. Thanks for a lovely stay and I would highly recommend Sweet Home Caponi.
−Everything perfect.
Christopher
United States · Couple · May 2025
“Good host communication and excellent location offset the negatives.”
+Great space-great host! Excellent proximity to main sights.
−Both bedrooms upstairs w/out toilet combined with steep staircase made going to the bathroom a wee tricky. Perhaps a little nitpicky but there was no soap dish in the shower. Hot water stopped working at approximately 2000 hr …host didn’t respond until the next morning-we were already checked out.
Sandra
Australia · Couple · May 2025
“Good”
+Property is in a great location - an easy walk into the city centre and close to the tram line for easy access to the train station and airport.
−Most of the property was clean and tidy. However, the shower needs a very good scrub. There is some street noise but didn’t worry us too much.