Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 39 reviews.
Matteo
Germany · Couple · November 2026
“Great location poorly maintained flat”
+Close to Hiroo station and multiple bus lines. Communication with host was good. They accommodated an earlier check in. Flat was spacious and beds were comfortable.
−The flat really needs maintenance. The AC was not keeping temperature correctly and was full of dust, the shower booth rusting and grimey with the handle of the box coming off from rusting off, the flat ventilation being a literal hole in the wall with a fan that let a lot of cold air and mosquitos at night -we asked if it was possible to close it but the host said it wasn't possible, nevermind plenty of noise from the street coming from said hole. On the floor underneath there is a karaoke bar that closes at 5am, so we got that noise too during the weekend -the flat has a sign advising to call the police if the bar gets loud and they also provide ear plugs, but seeing this as we checked in was already a bad sign. There is a bad smell coming from the kitchen sink every time we used the shower. This has been reported by other guests as well according to other comments.
Muhammad
South Africa · Family · June 2026
“Nothing”
+Excellent
−Location
Lexie
Australia · Group of friends · March 2026
+Beds were soooo comfy, very spacious, had all amenities we needed
−The shower
Monika
Lithuania · Group of friends · March 2026
“Perfect apartament in good Tokyo location”
+Great location, only 20 minutes by bus to Shibuya. The area is quiet, and at the same time there are convenience stores nearby, including FamilyMart. The apartment has everything you need and is especially comfortable when traveling with more than two people. The owner was very nice and allowed us to check in earlier than the scheduled time. We would definitely come back. Thanks a lot!
Luke
United States · Couple · February 2026
“It’s a decent place if you don’t mind traveling a medium distance or need a lot of amenities.”
+It was spacious.
−There was a bad smell coming from the kitchen sink and we didn’t under what the ventilator was at first and then figured out it was the AC so we froze the first 3 nights. There’s also not much food around the area.
Richard
United Kingdom · Couple · November 2025
“No sleep apartment U”
+Spacious apartment
−Could not sleep because bar with karaoke immediately underneath apartment open until 3 am (see photo) Run-down building Rubbish on street outside Traffic noise
Paul
Japan · Family · November 2025
“The cost and convenient location meet our short notice lodging needs.”
+Cost. Location. Space. Amenities. Customer Service.
−The 10 minute late check in waiting time. However an email was immediately sent being notified and apologising for it.
Elizabeth
Australia · Couple · October 2025
“Good value for money spacious apartment for Tokyo with very comfortable beds in a good location”
+it is only a short work to the Hiroo village shops and train station. Hiroo is an upmarket area with an international supermarket near by and lots of restaurants.The beds were exceptionally comfortable - 2 doubles.
−There was a restaurant downstairs that had karaoke and was a bit noisy but otherwise despite being on a busy road was very quiet
marcin
Poland · Solo · May 2026
+Podobała mi się lokalizacja, bliskość metra, autobusu i sklepu spożywczego.
−Piętro wyżej głośne imprezy. Niestety sądząc po instrukcji dzwonienia na taką okoliczność sytuacja powtarzająca się.
Sánchez Díaz
Spain · Solo · May 2026
+Muy espacioso
−No pedimos dormir nada, ya que debajo hay un karaoke debajo, de echo es algo que suele pasar siempre, además la insonorizacion del apartamento y la calidad de los materials es muy baja se oye todo de fuera y entra el frio