Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 28 reviews.
Yogita
United Arab Emirates · Couple · October 2026
“It felt very comfortable and convenient to stay in this apartment”
+Location is good, the studio was super clean, well equipped with all the facilities and equipment. It was very comfortable to walk around the main terminal, bus station, restaurant and supermarket.
−The bed was too soft for me.
Leia Ngọc
Netherlands · Couple · August 2026
“Highly recommended”
+The apartment is clean and modern. Its location is super too, right in the middle of everything you might/will need :) We learned from some previous comments about the difficulty of finding the apartment and it worked out well for us :) The fan worked well during our stay, which was great for the summer heat (but still it was so hot 🥲😂, the summer heat is no joke in August).
Catherine
Ireland · Couple · June 2026
“Excellent facilities, comfortable and central. If only they provided straightforward address”
+Place was beautiful and well equipped, very modern and comfortable. Really responsive they gave us a fan when our other one broke.
−The place is hard to find and the location on google maps isn’t right. They just need to include accurate directions in the welcome email or text. We had to ask a few different local businesses and it seems like others did too
miu ling
Hong Kong SAR China · Group of friends · September 2025
+location
−no
Ian
United Kingdom · Couple · September 2024
“Clean and OK but hard to find. Better directions should be provided.”
+Excellent location. TV channels include BBC, ITV and Channel 4. Clean apartment. Hard to assess value for money in such a high cost country but it is cheaper than most hotel rooms in Interlaken. Interlaken is beautiful.
−It was difficult to find. On arrival by car we saw number 11 and number 17 but not 13. We parked the car in a nearby garage and went to look. We messaged the owner and also phoned but got a recorded message. I was told the next day that there had been a communication problem with Booking.com but why no reply to the phone? We went in to the shop at number 17 and the lady there explained that 13 is actually in another street still called Marktgasse but really off Marktgasse. The information booklet indicates that there are 6 parking places available in front of the property. They were all occupied on our arrival. A space cleared later in the evening and I moved my car from the garage and left it in that space for the 3 days we were there. All the parking places were occupied most of the time apart from the late evening and overnight. The nearby garage costs 25 francs a night. The apartment is not as spacious as expected. The kitchen is not a separate area. We did not have access to the internet for the first day. We were confused by the advice in the booklet in the department that “ you will find the WiFi password on the information board in the apartment.” This had us looking for a
Juno
United States · Couple · July 2024
“Poor”
−Didnt reply to my message asking about AC control and towel change.
Maring
United States · Couple · September 2023
“Room was neat and clean, but cramped and warm. Based on the price for the room it was not a good value”
+A convenient location from the train station
−The room was too hot all night long even with the window open and fan running, despite the fact that it was a cool night outside. The shower was clogged and we could not take a shower. In fairness to the owners they did respond to quickly to the shower, but it still took time to get fixed
Manjit
United Kingdom · Couple · August 2023
“Good”
+Good location very close to transport and shops.
−Television not working for 3 nights of our stay. Was informed it will be repaired at 3.00pm next day but was never repaired. Bed springs very noisy at slights turn.
Mosammeth
United States · Couple · August 2023
“Exceptional”
+Interlaken is a beautiful place in Switzerland and after walking all day and exploring you really need that place to come back to and relax. This place was nice and cozy and I loved looking out the window and seeing the Swiss alps! When we first arrived we were lost, Super Mario came to our rescue and found us and brought us back to the apartment! He was very welcoming and made sure to answer any questions we had.
Ma
China · Couple · July 2023
“Great”
+Good location and facilities.
−If there was a washing machine in this house, it would be the perfect and the best hostel in Interlaken.