Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 89 reviews.
Tung Yi
Taiwan · Group of friends · August 2026
“Amazing room with great view right outside”
+From the location you have an incredible view of Matthorn Great facilities great kitchenwares and super comfy beds
Raymond
Finland · Group of friends · July 2026
“Great view of matterhorn”
+everything
−long walk from train station
Lindsay
United Kingdom · Family · July 2026
“A short walk from train station. Clean, comfortable and a great place to explore the area”
+Clean and comfortable. Enough space for the family. A short walk from the train station.
−Only thing missing was a chopping board and 1 more oven tray
Ramaswamy
United Kingdom · Family · June 2026
“Good property for short stays”
+Location was fine - it was a 10-12 minute walk from Zermatt station or a short taxi ride. Ok views from the apartment, but a lot was blocked due to the surrounding apartments/houses. Instructions to get keys were clear and the owner responded to queries reasonably quickly.
−No microwave or laundry facilities provided, so only good if you are staying a day or 2. Not very accessible as you have many steps to get to the property and particularly problematic with luggage. Instructions regarding checkout were conflicting - the messages said checkout between 8 and 10 and the framed poster in the property said 11am - owner confirmed 11am was ok.
Vincent
United States · Family · May 2026
“This was a fine stay in Zermatt for the price. A bit inconveniently located but price savings!”
+The studio was well stocked with plates, utensils, etc in case I wanted to cook instead of go out for dinner. The furniture was pretty flexible with folding tables and a lot of places to hang clothes and towels. The wifi was much faster than a lot of the hotels I stayed at in other parts of Switzerland.
−The studio is in the northern residential part of the town which is steeper and is not near the free E-bus lines so if you're traveling with a lot of luggage, hailing a pricey taxi to get to the apartment is pretty much a necessity. The toilet became backed up during my stay and it was difficult to get assistance. The host was responsive by Whatsapp and apologetic but because it was the weekend, the cleaning crew was not available to help unclog the toilet so wastewater backed up into the shower on the second day, and some of us just decided not to shower that day. I would suggest to the host to put a plunger in the bathroom so that guests can try to resolve stuck toilets themselves.
Dorothy
Canada · Solo · May 2026
“Cute little apartment. Expect a climb!”
+Comfortable with adequate amenities. Good value for Zermatt
−Hard to find from the street. Never found any “hotel desk” or staff as stated in the description. Didn’t expect so many stairs to get to the door.
Jubail
Philippines · Group of friends · February 2026
+Big enough for 3 people. Has kitchen.
−The walk. 😅
Yuliya
Belgium · Solo · August 2026
+Владелец быстро отвечал на все интересующие нас вопросы,
Raúl
Spain · Family · April 2026
“Perfecto”
+Ubicación y limpieza
Teixeira
Spain · Family · March 2026
“Excelente”
+Limpio, cómodo. Muy acogedor