Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 37 reviews.
Karen
El Salvador · Family · July 2026
“Someone broke in and stole $3500 usd”
+Nothing
−Someone came into the apartment and stole $3500 in cash. Host was not accountable. He led in the delivery guy in. We are very disappointed and do not recommend the stay. Spaces were dirty and this is not a safe place!
Steven
Australia · Couple · June 2026
“Well located, well appointed and comfortable”
+Well positioned. Great facilities
−Internet patchy on TV
Cassie
United Kingdom · Group of friends · March 2026
“Wonderful apartment and fantastic hosts, would definitely stay here again and highly recommend!”
Jacek
Poland · Family · March 2026
+Localisation is great.
−Dust, dishwasher didn’t work.
Michelle
United Kingdom · Group of friends · December 2025
“Avoid!”
+The location was very central. We liked that element.
−I haven’t had a negative experience on booking.com before. Unfortunately, this particular host refused to take an accountability for the state of the apartment during our stay. As a treat, friends and I had met from abroad and were hoping to spend some time in (as the pictures showed us) what looked like a clean, bright and modern apartment. When we arrived, we noticed the air smelt very musky, like a cigarette smell. We were shocked when we opened the fridge. It appeared clean but the smell was honestly like something had been rotting in it for weeks. We couldn’t use it because it was clearly not clean. In addition, when we went to relax on the sofas, we couldn’t because there were big stains on it which looked awful. We chose to spend most of the time outside the apartment instead. I approached the host who said they would review with the cleaning team. They then ghosted, and I had to chase booking.com instead who apologised on their behalf. I would hate to think anyone else would have their stay spoiled by spending a generous amount of money on somewhere that catfishes their guests. Just to add, I’d have been far more reassured had the property taken accountability and ownership
Jon
United Kingdom · Couple · November 2025
“Great location”
+Location was great to get to Hyde park and Buckingham Palace
−Fridge didn't work and the tv didn't. They emailed me back quickly to say they will resolve it but obviously that was of no benefit to me
Yves
France · Family · October 2026
“Hébergement bien situé et propre mais hôtes injoignables et rapport qualité/prix excessif”
+la localisation, le charme malgré un escalier un peu raide
−Pas d'eau chaude pendant tout le séjour, chauffage ne marche pas, impossible de joindre le propriétaire - appel sans réponse, envoi d'un mail après plusieurs tentatives, réponse : "sorry for the inconvenience" ou "vérifiez la chaudière"...introuvable ! Aucun appel, aucune excuse ou proposition de compensation Rideau fenêtre escalier cassé Un des néons de la salle de bains cassé Adaptateurs inadaptés Lave-vaisselle ne marche pas
Norah
Saudi Arabia · Family · June 2026
“الإقامة كانت ممتازه تعامل المضيف ايضا والموقع صراحه ممتاز”
+الموقع ممتاز جدا
−الشقة عبارة عن ادوار يكون صعب للي معه كبار في السن ايضا دورة المياة اعزكم الله واحده لازم تعرفون ان الشقة ادوار يعني تدخل المدخل تطلع دور بعدين الصالة والمطبخ في دور وغرف النوم ودورة المياه في دور الشي متعب للي معه كبار في السن
Rolf
Germany · Family · April 2026
“Nice week in London”
+Großzügiges Appartment in exzellenter Lage nur ein paar Schritte vom Hyde Park; gute Kommunikation mit dem Gastgeber; Probleme rasch gelöst
−Late check-out war nicht möglich
František
Slovakia · Couple · January 2026
+Poloha apartmánu je výhodná na pešie vychádzky a dobrá je aj dostupnosť verejnej dopravy.