Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 32 reviews.
Ross
United States · Group of friends · September 2025
“I picked up a towel that clearly had semen/cum stains on it which was lain on my bed folded.”
+The location is just off the motorway and is fine and handy. There were no signs of yellowcake uranium, an underground occultist cell or a black hole. They have a fountain in the front garden that though isn't running gave a brief reprieve mentally.
−Upon arriving at the “Spacious Worcester City Centre House”, I wasn’t expecting luxury given the price, but I did expect basic cleanliness. What we discovered, however, was shocking. From the moment we stepped into the hallway, the sheer neglect of this property was undeniable. The house is not just unkempt - it is scandalously unclean and entirely unfit for rental. Cobwebs hung in the kitchen, cupboards contained rotting food, and paper towels were stained and stuck to the ceiling. Dust has accumulated to near-sedimentary levels, and the pans were coated with thick, residual layers of grease. Everything we touched or sat on raised questions we did not want answered. The bedrooms were no better. While some were marginally cleaner than others, all showed stains and unpleasant odours. Pillows and duvets smelled of sweat, and in one room a guest discovered blood-stained sheets. In another, I picked up what looked like a “hand towel” only to discover it was stained with bodily fluids - there is no polite way to say this, Booking.com: it was covered in semen. At this point the property had lost all validity as a place to stay, but as we had arrived at 11:30pm, we had little choice but t
helen
United Kingdom · Group of friends · August 2025
−Dirty clothes and boxer shorts left on the floor. The house needs a massive deep clean and in need of repair. Don't waste your money. Find somewhere else to stay.
Desmond
United Kingdom · Group of friends · August 2025
“Excellent”
+Was amazing property
Rebecca
United Kingdom · Family · August 2025
“Very dirty. Unfinished house. Not recommended.”
+Location
−Very dirty. The kitchen was tidy (cups and plates on the draining board) but not clean. Pans, etc, are all rusty and greasy. Plates, cups etc were dirty. Been wiped but not cleaned. Every surface in the house was sticky. Shower extremely dirty, hair and grease. Other people's half used toiletries. Bannister on stairs thick with dirt. Again, sticky to touch. The tv is hanging off the wall and looks like it will fall any minute. Garden is very dangerous for kids, elderly or people with disabilities. No bbq facilities like advertised. Bedding had stains over it. The pillows smelt disgusting, other peoples sweat, etc. Washing machine had damp mouldy sheets in it. The bedrooms looked lived in. Dressing gown, slippers, and random clothes. Empty cans in window sills. House not finished, not cleaned, shouldn't be allowed to rent out. Left after 1 night because it was so dirty.
Brenda
United Kingdom · Group of friends · July 2025
+Spacious, comfortable beds, great location for Worcester and local cricket club for our family event.Lots of space for car parking. Kitchen appliances good. Prompt service when contacted about lack of towels for number of people staying.
−Overall cleanliness of house very poor, dishes left on drainer, tray of chips left in oven, bathroom had old toothbrushes left on sink and in shower with toothpaste on, shower was not draining adequately, no shower or floor mat, stained duvet cover on one bed, structurally unfinished house and patio outside back door. Bare wires on wall at head height by dining table. Unstable items left covered in one bedroom and wardrobes in one bedroom left in unfinished state. Needs to have another toilet and bathroom to cater for the number of people staying at the property. A welcome and general information pack was lacking.
Graham
Ireland · Group of friends · June 2025
“Good”
+Plenty of room. Safe parking. Close to pub with food. With a bit of work it would make an excellent place to stay.
−Could use a bit of work. Perfect for what we wanted 1 night to sleep before going to a festival. But I don't think I would bring the wife and kids. Just not as clean as it could be and a few bits broken around the place.
Catherine
United Kingdom · Family · June 2025
“Good”
−Only 1 bathroom/toilet
Megan
United Kingdom · Group of friends · June 2025
“Exceptional”
Dan
United Kingdom · Family · June 2025
“Shocking customer service, vomit stains, and a barrel of burning rubbish in the garden.”
+The location off the motorway is convenient.
−Upon arrival, the cleaner was burning rubbish in a barrel in the garden (on a day which was 29 degrees). We were told there would be 2 travel cots - there was only one and the other one had vomit stains down the side. We had to go out and buy 2 travel cots. There was rubbish and half used bars of soap in the bathroom and the whole place just felt unclean and had a musty, smoky smell to it. When I tried to call the owner, he wasn’t available and the office number wouldn’t work. The manager justified it by saying the previous guests had a party the night before and they didn’t have time to clean it - this is outrageous. They then said they could refund the cleaning fee but that would be all they could do otherwise they wouldn’t get any profit for the stay. The customer service was appalling and we felt unsafe, unclean, and uncared for in this property. DO NOT STAY HERE.
Freddie
United Kingdom · Business trip · June 2025
“Sh1t hole”
+Going back home on Tuesday as could not stay there any longer it's a shift hole
−Everything