Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 23 reviews.
Jummai
Nigeria · Solo · June 2026
+Spacious
−The couch was not in front of the TV. Had to move it there.
Anke
New Zealand · Solo · June 2026
+Clean and tidy, spacious, has everything you need. Handy location, close to public transport and shops.
Virginia
Canada · Solo · May 2026
“Really pleasant stay. Very nice flat.”
+Cooking facilities were good. Neighbourhood is busy but quiet after 8pm. Access to transit is good. Internet access is steady. Very walkable neighbourhood.
−Not really in the category of "didn't like" but improvements to the flat. I like to cook so a few more kitchen items would have been nice. A cheese grater, collander, paring & chopping knives. Wood cutting boards are preferable to plastic. All items available at a charity shop which not only helps guests, but the folks who benefit from said shops.
Maria
United Kingdom · Couple · March 2026
+landlord was really helpful and responsive.
−Instructions for heating might have been clearer but landlord was quick to help.
Rose
United Kingdom · Couple · December 2025
+Nothing
−They cancelled my stay less than 24hr before check in and no compensation was given to me
Derek
United Kingdom · Couple · November 2025
“Comfort and convenience in a perfectly presented flat”
+The general vibe of the property was of simple comfort and convenience The host, Brent. was very responsive and dealt with a minor difficulty very quickly and effectively Loved the garden and squirrels
−There was nothing to dislike about this property Not the property's fault, but there is a ridiculously high speed bump in the approach road that made my exhaust complain every time we crossed it
Thomas
United Kingdom · Couple · May 2025
“Great value for money property”
+The property was very spacious, new furnishings throughout mostly, the landlord was very friendly and the location was relatively convenient for New Cross high street.
−The property could have used some paint due to wear and tear and the property needed a more extensive clean when we arrived with paint flecks and dust in a number of places. Unfortunately the person that booked the flat above got drunk, lost their keys and woke us up at 4am by banging on the door.
Richard
United Kingdom · Business trip · May 2025
“Apart from the minor issues I raised, overall I was very happy with the stay”
+The property was very clean and very tidy and very modern. It was spacious as well
−The microwave wasn’t working and there was no iron, or full length mirror. These things would be desirable especially for guests that are staying for long periods
Nurefsan
Qatar · Solo · April 2025
“Exceptional”
+I had a truly wonderful stay at this flat! The apartment was very spacious, beautifully equipped with everything I needed, even a dishwasher, which made daily life much easier. The bed was really comfortable, and the weekly cleaning service kept everything fresh and tidy throughout my stay. The lady who came for the cleaning was also very kind and sweet! :) Brent was always quick to respond and did his best to make sure I was comfortable. One of my favorite parts was the lovely garden, where I even got to meet some adorable squirrels! If I ever get the chance, I would definitely love to stay here again!
−Nothing! :)
Ian
United Kingdom · Business trip · January 2025
“Large, well-equipped and comfortable apartment and great value.”
+The apartment is enormous compared to other properties available at the same time at a similar rate. The photos aren't misleading. It really does take some considerable time to walk from the bedroom to the garden. I didn't use the latter because of the bad weather but it looks like a fairly pleasant place to spend a summer evening, with some decking a few plants and a table and chairs. The apartment itself is well-equipped and includes a washing machine, which is unusual in apartments like this. The bedroom is comfortable with plenty of storage space. The kitchen area has a worktop the size of an airport runway with a kettle, toaster, hob, ovens, dishwasher etc. The hosts were very responsive and allowed me to check in three hours early. I stayed an extra week and they sent a cleaner to tidy up. The neighbourhood looks drab but it's quiet and there is a corner shop 2 minutes away. NB New Cross station is slightly closer than New Cross Gate and it's easier to get on an Overground train at New Cross during the rush hour. The Overground trains going through New Cross Gate about 730/8am are usually packed but at New Cross you can even get a seat.
−Having a washing machine was a bonus but an ironing board and iron would complement it like a large gin and tonic.