Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 29 reviews.
Tsotso
South Africa · Family · November 2026
+The place was clean at most tidy but it had a fumigation smell in the kitchen that over powered the whole kitchen
−The host wasn't available as upon arrival the kitchen light wasn't working we reported to him he said he will fix it the next day as we arrived late. As we continue to pack our food the top part of th fridge wasn't working we were four ladies that only had 3 cups for tea the plates en cups were chipped the kettle wasn't working only 2 tissues for the whole weekend no cleaning detergent even tea and coffee wasn't the if only he told us on what he doesn't have so we can bring our own we struggled to wash dishes even the bath tub we struggled to clean it with no cleaning detergents. Since we arrived until we left we heard nothing from the host the place was clean but not value for our money Midrand is a great place to visit with beautiful places to stay at I've never been so disappointed 😞☹️ to have to explain to my friends why I got them a place like this. I'm a coffee lover for me to go to a place and have to boil water in a pot😖😣
Phumelelo
South Africa · Group of friends · September 2026
“ohhh i enjoyed my stay what a beautiful accommodations”
+Everything about the accommodation is 10/10
−None
Bethuel
South Africa · Solo · July 2026
+Everything
−Single beds
Natasha
South Africa · Family · May 2026
+With my experience I can't really say
−Our stay started with a smooth entry through the security gate, but unfortunately the experience deteriorated from there. The directions provided by the host were inaccurate. We were instructed to look for the apartment and parking on the right-hand side, but after driving around and reaching the end of the road, we eventually found the designated parking on the left-hand side. Locating the parking bay was particularly difficult at night because several parking numbers had faded. The host also instructed us to use the stairs on the right-hand side, but the apartment was ultimately located on the left. Upon entering the apartment, we were greeted by cockroaches in the kitchen and a strong damp smell that appeared to be masked with air freshener. We were informed that the geyser might be switched off and would need to be turned on. We expected to wait about an hour for hot water, but it took much longer than anticipated. After a long day of travelling and in very cold weather, we eventually had to settle for lukewarm water because we could not wait any longer. The light in the children's bedroom was not working, and we had to rely on a lamp that was provided. This issue was not commu
Nthabiseng
South Africa · Family · March 2026
“me and my family enjoyed the stay and i will reccommend it to my friends and family”
+the location was a bit far from where i was visiting
−nothing really, everything that i needed and more, when you are on holiday nothing beats comfort than luxury
Sydney
Botswana · Group of friends · March 2026
“Awesome.”
+Good location. Nice apartment. The host was always willing to help where we needed assistance.
PADIWA T
Zimbabwe · Group of friends · December 2025
“Quite confident that Smartz apartment is only famous to quality seekers. Beautiful peaceful property.”
+The professionalism and hospitality was out of this world, the management helped us swiftly every time we needed assistance of any kind 😊😊
−I would be lying 🙌🏻
Makosa
South Africa · Family · October 2025
“Loved Our Stay And We Are Grateful To The Host.”
+We had a wonderful stay at Smartz Apartment 334 from the 2nd to the 6th of October. The apartment was clean, comfortable, and had everything I needed for a pleasant stay. We were so close to Mall of Africa which made our shopping easy. What truly stood out was how responsive and understanding the host was throughout our visit. Communication was always quick, clear, and friendly, making the entire experience smooth and stress-free. When there was an accident with the table in the apartment, the host handled it with so much understanding and grace, which we truly appreciated. They were accommodating and patient, and it showed how much they care about their guests’ comfort and experience. I highly recommend this property to anyone looking for a great place to stay , you’ll be well taken care of! I pray the host is blessed for their kindness and professionalism.
mogotsi
South Africa · Family · September 2025
“Like the place very much”
+The location was good
−The place was very clean ,I would like to go there again
Sibonokuhle
South Africa · Family · June 2025
“Bad”