Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 143 reviews.
Anonymous
Netherlands · Family · July 2025
“It was fair”
+The location and the kitchen.
−The apartment was overall tidy but the facilities (building) in general where dirty. The elevator floor dirty and entrance hall having laundry from various days there on a trolley. Internet connection never worked, and the advertisement was misleading, saying we would have 2 rooms.
Antonio
Ireland · Family · July 2025
“Passable”
Luca
United Kingdom · Couple · July 2025
“No facilities and no WiFi”
+Nice location and quick response from the host.
−Wifi was not working for the whole stay, there were no pans to cook. I was reassured that they were gonna fix those things but no track of getting it sorted. Check in was not smooth at all, I had to leave luggages in another location of theirs in Midi that was listed to be open until 6pm but then they called us to get the luggages at 3:30pm. The kitchen was very dirty, so don’t expect a clean place. Shower jet is very weak and unstable temperature.
Gladie
United States · Family · July 2025
“Bad”
+The property itself was spacious, with three rooms, a kitchen, and a large living room,
−I’m extremely disappointed with the false advertising regarding the Wi-Fi. One of the main reasons I chose this apartment was because it was listed as having Wi-Fi. However, there was no working Wi-Fi during my entire stay, despite my repeated complaints. I contacted your team multiple times, and each time I was told it would be fixed, but it never was. This was not just a minor inconvenience , I work remotely, and Wi-Fi access is essential for me even while on vacation. I feel misled, as the listing clearly stated that Wi-Fi was included. This false advertising negatively affected my stay and my work.
Una
Iceland · Business trip · June 2025
“Good and clean beds, great location, could have been cleaner and better showers”
+Location
−Low water pressure in showers, looked a bit worn down, could use a coat of paint, hampers with laundry were located in the entrance corridor every day for the whole week. Need to go down a flight of stairs to get to the bedrooms.
Verified traveler
June 2025
+Lack of support and responsiveness from the managing company
Carlos
United States · Business trip · June 2025
“The Rogier Challenge: Are you up to it?”
+Location is perfect. There is a Carrefour across the street within a large mall. So everything you can need for preparing your own meals is right there. And there are plenty of restaurants around. Lastly, Brussels-NORD station is ~200 yards away (and you pass a Starbucks along the way). I need to travel to Brussels multiple times a year, and this seems like the best location and alternative to expensive hotels.
−I have stayed in this building three times; twice in Flat 201 and once in 501. Everytime I stay there, there is a minor problem that they do not help me resolve. For example, I once requested an iron, but it was never delivered. How do I iron my shirts for my business meetings? Challenge! This time, the coffee maker and the frying pan were not supplied. I requested a pan, but it was never delivered. How do I cook my steaks and eggs without a pan? Challenge! This time, the iron (which I assumed would be missing) was buried deep in a chest full of towels. So it was a hide-and-seek game. Challenge! I got 100 points for that. The front door would not open unless I shoved it very hard with a full shoulder shove. Challenge! 100 points. The hot water heater was not working when I arrived. Knowing that I would not receive any help if I asked for it, I hit the Reset button myself. Fortunately, that did the trick. Challenge! 100 points. The platter in the microwave is too large. So when you close the microwave door, the platter does not rotate. The only way to use the microwave is to remove the platter, then carefully balance a plate or bowl on the spinning axle. I had to cook my eggs and ch
Ilona
Netherlands · Group of friends · June 2025
“Great place, great location, property needs some cleaning”
+Nice appartement with a lot of potential, but not very clean.
−The tidiness
Anonymous
United Kingdom · Group of friends · May 2025
“Like the property but bad area”
+The facility was really big and clean
−The area around the property was very sketchy and lots of drug addicts. We almost get robbed by Rogier station
Emmanuel
United States · Group of friends · May 2025
“Exceptional”
+Excellent room with plenty of amenities, including TV and reliable WiFi, clean linens, hot water etc. Our host was responsive. The location is superb, with Brussels Rogier station just a 5-minute walk away, offering easy access to the public transport and rest of the city. The area is quiet, with nearby supermarkets and cafes.We highly recommend this room - we'd definitely stay here again!