Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 31 reviews.
Sandi
Canada · Family · December 2024
“Exceptional”
Elizabeth
United States · Family · October 2024
“Perfect for 4 in Florence!”
+Location is fantastic! Walking distance from the train station and 3 minutes to the Duomo scquare. 3 minutes also to the Accademia (to see Michelango's David). Wine window just around the corner! Plenty of osteria, trattoria & ristorante nearby. Good shopping and responsive hosts. Comfy beds & nice shower facilities. Nice to have a washer and a drier in the apartment.
−Just a couple updates needed: replace the screen to the patio (it was really broken so we didn't use the patio), more silverware & basic kitchen stuff (toaster, towels). There is not a city view from this apartment but it is close & convenient to many places.
Eduardo
Spain · Group of friends · September 2024
“Poor”
+It was difficult to get there, the address is confusing
−I did not like the place at all. First, it smelled of dampness, and the ceiling was too close to the bed, making it very difficult to sleep there, especially for someone with allergies to mold or dust. The closed room was slightly better, but the pillows in the upstairs room were horrible. There were mosquitoes that gave us terrible bites. The bathrooms were dirty and had clearly not been cleaned properly, with visible dirt in both the toilet and the shower. The terrace and the whole place were very dark, and it definitely didn’t look like the photos. The host was rude to us the entire time. When we asked for a taxes, they were pushy and overly controlling. Later, they placed a sofa bed even though there were only four of us, taking up space where we wanted to hang out with our friends. Overall, it was a terrible experience, and I do not recommend this place at all.
Emei-lee
New Zealand · Group of friends · September 2024
“Dirty, noisy and hard to access. If you want to sleep well do it stay here, it is beside a night club AND you can hear e”
+The location is close to everything
−Unclean sheets. Nightclub beside us. Very hard to access the property takes 3 keys. Poor instructions. Un clean. Kitchen doesn’t haven’t all the utensils you need.
William
Australia · Group of friends · August 2024
“Good”
Ansley
United States · Group of friends · July 2024
“Exceptional”
+Quite apartment despite being so close to all the popular locations.
−Nothing.
Daniela
Canada · Group of friends · July 2024
“Pleasant”
+Location is fantastic. The apartment is beautiful.
−The place could be cleaner. The sofa had stains, the pots didn't appear clean, the sofa bed was not comfortable. The shower upstairs flooded. Also, sewer smells from the first floor bathroom.
Argo
United States · Family · July 2024
“It was a great location and value for our family of five. There was plenty of room for our two teenagers and 11-year-old”
+You cannot be the location!
−The bathrooms could use a little TLC with the shower drains.
Bekir
France · Group of friends · June 2024
“Passable”
Joni
United States · Family · June 2024
“Great stay overall in Florence. Just a few minor issues with apartment.”
+Location was fine. The apartment was comfortable. Had an issue with the loft shower not draining and overflowing. Also collection of city tax was bothersome. Representative that came to collect was unpleasant and put out to have to get change. It would be more convenient to pay in advance or use Venmo.
−see above