Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 45 reviews.
Hope
United Kingdom · Group of friends · July 2025
8.0+Location and plenty of space
−Damp smell in corridor/stairwell
Tysoe
United Kingdom · Group of friends · June 2025
8.0“A lovely apartment and a great location”
+The apartment was beautiful views sound of the water location parking
−The toilet in reception was dirty no toilet paper
John
United Kingdom · Group of friends · May 2025
5.0“Passable”
Bridget
United Kingdom · Group of friends · February 2025
6.0“We had the most amazing stay as settle and all of the surrounding areas are great.”
+The location was great. It was in a mill which was great.
−The bin was still full on arrival. It wasn’t as clean as we had expected. The shower and drainage of shower had to be cleaned prior to use.
Jane
United Kingdom · Family · December 2024
1.0“Do not book this apartment .”
+We were given a second apartment
−Arrived at a freezing cold apartment ,no heating & thermo stat reading 9 degrees ,outside was 2 degrees. The apartment was dirty with stains on the carpets ,the extractor fan was broken & without a covering therefore showing the electrics inside which was covered in dirt & cobwebs & obviously unsafe .Inside the oven was dirty with a dirty cooking tray .The kitchen obviously hadn't been cleaned . Following 3 conversations with Guestz a maintenance worker arrived who realised how cold it was & he suggested another apartment .The second apartment met the standards expected .The first apartment did not meet health & safety standards nor the required legal temperature for holiday accommodation. It is unacceptable for the owners of the property to let their apartments when they are aware of the conditions therein the place inside .It was not fit for purpose . We are a group of nurses who travel from the north & south of England to meet up annually & this experience was very disappointing & unacceptable .We would never book in this accommodation again .
Hazel
United Kingdom · Group of friends · November 2024
7.0“Good”
Steph
United Kingdom · Family · October 2024
10.0“Exceptional”
+Lovely central accommodation
Genevieve
United Kingdom · Family · October 2024
3.0“It was disappointing. With a bit of effort it could be so much better.”
+The location was good, but then I selected it for the location.
−The kitchen was under equipped. There were only 4 mugs for a party of 5 and only 5 dinner plates. There were no bowls except cereal bowls and no chopping boards. Only one tea towel. Of the 4 light bulbs in the kitchen only one worked. The bathroom was dirty, in fact the whole place was grubby. My brother dropped a ring and when looking for it found biscuits under the sofa, and crisps under the sofa cushions.
Jeanette
United Kingdom · Group of friends · October 2024
8.0“Very good overall”
+Location
−Could have been cleaner in the bathroom
Michael
United Kingdom · Group of friends · September 2024
8.0“Clean, comfortable, homely and a great base”
+Lovely well presented property,clean and comfortable. More than adequate for our party who attended the Yorkshire three peaks challenge. Very comfortable beds, spotless bedding, excellent quality and quantity of towels. Would I recommend the property yes, would I stay here again definitely. Many thanks
−Few little things that require attention, extractor hood is missing a front cover thus exposing the fan etc and the shower cubicle requires a deep clean around the rollers and joints.