Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 111 reviews.
Carla
United Kingdom · Group of friends · October 2026
+What didn't we like , what an amazing place, we will definitely be back we loved it, thankyou for a lovely stay.
−Nothing, everything was perfect 👌
Sean
United Kingdom · Couple · October 2026
“Couldn’t really ask for more”
+Very clean and warm and had everything I needed
Mike
United Kingdom · Solo · September 2026
+Very disappointed to be told on the day we arrived to it was double booked ,so felt really let down by the service ,
Pavol8117
Slovakia · Group of friends · September 2026
“Pros: Close to the Promenade Cons: price for this property is overrated”
+Location
−Dirty surrounding area, underground flat, 2 hidden doors somewhere, poor cleanliness
Mark
United Kingdom · Family · August 2026
“I phoned the day before to check arrival times and the owner told me I had to cancel! Very annoying , I then spent hours”
+Nothing
−Everything
Sixieme
United States · Couple · August 2026
“Dirty and disgusting. I would I would never recommend this property to anyone.”
+Location
−My brother-in-law picked me up from the airport and was with me when we arrived at the rental. We inspected the rental together. We had to go upstairs to the connected hotel to find the property contact for entry as per instructions. Contact opened rental for me, gave me the door code and wifi code. The entry was in the yard that was full of construction debris. The front door was blocked and the foyer was used for storage. Safety concern. TV cables were cut in two and we couldn't use the tv. Wifi was intermittent. The bathroom sink was cracked, tub stopper control didn't have a cover, microwave was dirty with food, dirty dishes left in sink, toaster had crumbs in it, open food in cabinets, burnt food on burner, stove fan hood was greasy and dirty, fan and light in hood didn't work, backsplash was dirty and greasy. Checked for bed bugs. Pulled mattress cover back. Mattress was stain with what looked like urine. Mattress was old and tired. I would not have slept on it. Dust and dirt on surfaces throughout the rental. A jacket was left in the wardrobe. Minor damage to walls throughout. A utility closest was left unlocked. There were piles of bed linen on the floor in closet. Water bo
Michael
United Kingdom · Group of friends · August 2026
“Nice stay, but access to the property was dirty & no proper parking”
+Property was lovely, very clean & had everything one could wish for.
−Access was very poor, garden area very unkept & needs looking at.
Emma
United Kingdom · Solo · July 2026
+A spacious appartment, equipped with every thing you need for a home from home stay. Beds were so comfortable. Lovely recliner sofas in living room area, and lovely decor kitchen area.
Sophie
United Kingdom · Family · July 2026
“Good location but property needs some updating”
+Location was good and the apartment was very spacious. The delivery of breakfast items was a nice surprise.
−The entrance to the property needs some attention. There were overgrown spiky thorns and it just looked very untidy and not particularly child friendly. The internet connection was awful The bathroom wasn't as clean as I would expect with horrible marks around the plug and mould on the shower unit The sofas and underneath them need a good clean - we lost something down the side of them and it wasn't enjoyable trying to retrieve it. The list of things included on Booking.com needs updating. The following things are shown and not included: Towels (luckily I brought our own) Bathrobe (wouldn't expect it though) Additional toilet Sound proofing (very noisy especially in the lounge with noise from upstairs - sounded like we were below the hotel kitchen) Outdoor furniture/ garden
Joy
United Kingdom · Group of friends · June 2026
“lovely property just needs some work on the outside and better cleaning standards but we still had a lovely stay”
+very spacious, and had good facilities
−Wasn’t impressed with the cleaning standard, even when we asked for a cleaner to come and go over the problem areas it wasn’t carried out to a good standard.