Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 23 reviews.
Rebecca
United Kingdom · Couple · September 2026
5.0“Disappointed, felt basic and not as represented.”
+The appartment was large, quiet and well located.
−The kitchen was very poorly equipped not even a wash up sponge or kitchen towel just one dishwasher tablet. How are you supposed to prepare anything to eat? Staying for only 3 nights you don't expect to have to shop for essentials. No information about WiFi. Got code from router but why not in information book? No city map... The large bed was like sleeping on a rock. The wardrobe was so full of bedding that nothing else fitted. The bedroom curtain was ripped and shabby. The photo of the toiletries on the website is not accurate. We had just a small bar of soap and a single use sachet of shower gel. Instead of feeling luxury it felt sparce and budget. Such a shame, a few items would have made such a big difference. Goodness knows why the cleaners get 75E they will have nothing to do. Very disappointed. In contrast the appartment we now have in bologna has tea, coffee, detergent, tea towels a clock that works! And we were met by a lovely lady. You really need to up your game.
Lourdes
United Kingdom · Group of friends · September 2026
7.0“Basics need to be covered.”
−Wrong key box. No wardrobe or place to hang clothes. Ironing board? Wifi details not in handbook. Outdated TV no Netflix access or mirroring.
LaurentG64
Australia · Solo · August 2026
7.0+Very spacious apartment, really clean, very quiet, well located
−High flights of stairs to access the property, and no wifi.
Sonja
United Kingdom · Family · May 2026
9.0+Lovely, very large apartment. Had everything we needed. Excellent location, short walk over the bridge to the old town.
−The beds were not very comfortable and the shower leaked all over the floor but just minor things, we still loved the flat.
Luke
Ireland · Couple · April 2026
7.0“Good apartment in a good, exceptionally quiet location.”
+The apartment is in a convenient and very quiet location. It is a nice size and within easy walking distance of everything. It may be useful to know that we went to the supermarket as recommended in the apartment documentation called "In's". We went only once as it is in a run-down area that felt very unsafe, I would hate to be there alone and the supermarket itself was quite poor. A much better option is one of the two Conad supermarkets just across the Ponte Nuovo bridge - the biggest being the one at Piazzetta Pescheria. There is also an excellent place for coffee with friendly staff called Il Veronetta bistrot, just at the end of the street.
−Check-in could have been better. I wanted to know the exact location the day before our flights so we could plan our arrival but I was informed that they would only tell me on the day that we arrived in Verona. The apartment could do with some more kitchen utensils e.g., there are just two forks in it.
Uri
Israel · Family · January 2026
8.0“A stylish, spacious, and cool place to stay”
+The apartment’s style and size are simply perfect - especially the unique furniture, the kitchenware, the cool fridge and dishwasher, the kitchen island for preparing food, and the stylish cabinet for the dishes.
−Everything was perfect, except there was a strong smell in the small room. It might be mold, so it should be checked. Also, the Wi-Fi details should be included in the nice booklet you made-I had to contact you to get access. The kitchen knives aren’t sharp enough, the sink is partially clogged, and there’s only a wardrobe for clothes storage in the large bedroom. The sofa in the living room has a few stains, and the TV is a bit too small to comfortably sit and watch something. But overall, these are minor things-the only issue that really needs to be checked is the smell in the small room.
Joshua
United Kingdom · Group of friends · November 2025
10.0+Good location, very clean, good size and kind management.
Jehtro
Netherlands · Couple · October 2025
8.0+Beautiful apartment at a beautiful location. Very spacious and high level of comfort. Contact with host was nice.
−Spare blankets had stains and kitchen could use some new utensils (replacing blunt knives etc.).
Rosa
United Kingdom · Family · August 2025
9.0+I loved the locaton and the facilities of the flat. We had an amazing few days!
−Nothing
Lorander
United States · Family · April 2025
8.0“Excellent location, and great experience.”
+Excellent location. We were near to the town center while still being a little removed, and we were able to walk just about everywhere. The property was clean, comfortable, sizeable, and the hosts were easy to contact and communicable!
−The costs ended up being more than originally advertised. What was initially presented to me on Booking.com was not what I ended up paying.