Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 23 reviews.
+The good thing is, this property is close to Saint Marc’s Square. Very handy to see attractions. Getting the key out of lock box was not the best. The code did not work, but we pulled hard and it opened. The unit could use some repair and paint. There was a rope tied to flusher in one of the bathrooms, in order to flush the toilet. Wires were just hanging out of the wall with no cover in one of the bedrooms and if you have young children that could be an issue. No towels were there for doing dishes. I used the old wash clothes they provided to wash the dishes. They only had sheets on the beds. No blankets. When we looked for blankets, they looked old and one had a hole in it. None matched. We had extended family in another location even closer to Saint Marc’s Square and all the bedding was the same, fresh & new. We had paid more for this location and the other apt was closer and nicer for a cheaper price.
+Great location, attentive landlord, loved the experience, thank you!
+The place was very close to Restaurants, shops and St. Marks place.
+Pros: very good location walkable to Rialto Bridge, Saint Mark’s Square where has Saint Mark’s Cathedral, Doge’s Palace, Bridge of Sigh, and water bus station and Gondola ride are right next door. Cons: no hot water, no soaps, and there are a lot of mosquitos that bite you. My wife’s face is swollen because of mosquitos’ bites at her face, and we can’t take showers for no hot water.
Amanda
Family · April 2025
+DO NOT, I REPEAT, DO NOT STAY HERE if you want to enjoy your time in Venice. First off, the pictures are nothing like when you walk in the apartment in-person. It’s very small, stuffy, outdated, fire hazard, dirty, I could go on. Second, THERE WERE ANTS EVERYWHERE!!! Tons in the kitchen by the stove and sink! An army line in the bathroom, bedroom and one on the bed. My mother had one crawling on her back! Third, no instructions or booklet to let you know what’s what or WiFi. You have to plug in everything like the ac, tv, lights, pretty much anything that has power, then figure out how to use it. And lastly, after contacting the manager with my complaints, he simply tried to brush me off and told me asking for my money back because of the conditions and I was leaving, was blackmail? That made me laugh hard, Expedia did their part and so Is my credit card company so jokes on him. We got to Venice around 6:30 and no answer or an emergency line to get into contact with someone. Just left in the dark. Unfortunately we had to stay one night there because I was trying to figure out how to get us out of there and it was late. Safe to say I did and booked this beautiful room at the hotel n
Jacqueline
Family · January 2025
+We were advised that our apartment had a broken boiler so were moved to this ‘upgrade’ apartment. It had a broken glass door/window, old shutters & the condition of the furniture was poor very poor. 3 flights of stairs, no lift. Some noise from cafe below. It was however, in a great location. Host was responsive.
Delia
Family · November 2024
+The property was in a good spot it had a lot of luxury stores just around the corner but the down side was that first, none of the heaters worked, second you had to manually put the shower heater for it work and it just worked sometimes. We also contacted the property owner but he was not very caring at all he just responded but it was no a good service . Overall it was a good located apartment but the amenities were not really that good around the premieres it was great but again the services were not the best, I would not recommend this more even so in the low temperature seasons because you will suffer through the the cold
Frederick
Family · July 2024
+This was an absolutely spectacular apartment in the best location. Our family really loved the stay. Definitely the best place if you are in Venice with family.
Jesus Emilio
September 2023
“Atención al usuario pésima”
+La comunicación fue pésima, requerí asistencia y no me respondieron hasta el día siguiente. El lugar estaba en mantenimiento, material de construcción para poder llegar y ratas por todos lados.
Aaron
Family · August 2023
+Unfortunately, we thought we were getting an apartment with air-conditioned bedrooms as was stated in the amenities. We also could not use the living room because it was so hot and we had to pull mattresses and sleep on the floor in the one room that had air conditioning. Also, the TV could not work because there was no plug due to an extension cord running in order to operate the air conditioner. It was disappointing because we were hot and tired and did not have a very restful stay.