Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
ETHAN
New Zealand · Couple · November 2025
“Don’t get catfished by the pool photos, stay elsewhere.”
+There wasn’t a whole lot to like unfortunately.
−The price you paid was not worth all the rules. Theres so many strict rules they try enforce and it makes the stay unpleasant. The pool is only open 9-5 and your host has to put you on the entry list. If you’re not on the list the security will not let you through. On the day of check in, the host ignored 5 messages from me trying to rectify a card issue with the booking. There was no issue with the card and when the host did reply all she said was “fix on your end”. The room stunk of floral washing powder, to the point our pjs smelt like the place after moving accomodation. The host only provided 2 towels for a 3 day stay, when we contacted her asking for more, she told us to use the washing machine and reminded us the location wasn’t a hotel. My partner insisted with the host and we got 2 additional towels. We travelled SE Asia for a month and this was our most unpleasant stay.
Kerrie
Australia · Couple · November 2025
“DISGUSTING FILTHY PROPERTY”
+Absolutely nothing about this filthy accommodation. Pleased to finally be out. Paid for 3 nights and didn't stay for two as the bed was disgusting
−I have photos of the filthy mattress that is covered in stains, sunken springs, frayed material exposing the inside of the most disgusting mattress i have ever seen. Owner said the mattress is inspected before renting out and it has a protector on top. The sheets and Donna cover weren't even ironed. I was too scared to look at the pillows without covers on them. The curtains were also hanging off the curtain rods
Sandeep
Australia · Group of friends · November 2025
−Lifts were limited… had to wait 10 mins to get in
Thi
Vietnam · Couple · November 2025
+Super comfortable bed and nice, well done bathroom. Great value for the price! I enjoyed my stay and the staff is very helpful!
Horder
United States · Couple · November 2025
+Friendly staff and very good value for money Room was spacious and comfortable. The rooms are really big and comfy. Customer service is great
Oxley
Australia · Family · November 2025
“Amazing. Would recommend and will come back.”
+I love staying at this apartment, it’s calm, spacious and in the perfect location for my needs.
Flore
Canada · Group of friends · November 2025
“Comfortable stay in a great central location”
+I stayed at Saigon Downtown Rivergate Residence for three nights and had a lovely experience. The apartment was clean, modern, and had a small balcony with a beautiful view of the city especially in the evening. The location is excellent just a short ride to Ben Thanh Market, food streets, and lots of local restaurants and cafes. Convenience stores like Winmart and 7 Eleven are right downstairs which made it super easy to grab snacks and drinks whenever we needed. The host was very friendly and responded quickly to all our questions. They even helped us store our luggage after checkout so we could enjoy the rest of the day without any hassle.
−If I had to mention something small the carpet could use more frequent cleaning and the towels were a bit thin but overall the stay was very pleasant and I would definitely come back when visiting Ho Chi Minh City again.
Flore
Canada · Group of friends · November 2025
“Great stay again even better than last time”
+This is my second time staying at Saigon Downtown Rivergate and I’m really glad I chose it again. The apartment was clean bright and well prepared just like the first time. I especially loved having coffee on the balcony in the morning while watching the city wake up. The view from the high floor was stunning. The host remembered me and made check in super smooth. Communication was fast and helpful throughout my stay. This time I also noticed how convenient the building is with cafes pharmacies and small supermarkets right downstairs. It’s perfect for anyone who wants to cook or just grab something quickly.
−If I had to suggest anything maybe the pillows could be a bit softer but that’s just a personal preference. Overall I had a really good experience again and I’ll keep coming back whenever I’m in Ho Chi Minh City.
D Fergola
Slovenia · Couple · November 2025
+This is a great facility with comfortable rooms, spacious bathroom and friendly staff. Clean spacious room, comfortable beds. Very large facilities.
Lunith
United States · Couple · November 2025
+Very friendly and welcoming staff. Rooms are very clean and comfortable The overall stay was good.