Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 14 reviews.
John
United States · Couple · October 2026
1.0+We couldn't get into the cabin. We think we got the wrong code for the lock box to access the key.
−Wrong code for lock box. I called the help number with no response. Left a message. He did call back the first time within a few minutes. I didn't have my phone at that moment. We decided to find another place to stay. He called ten minutes later while on the road. I told him we couldn't get to the key and that we decided to stay somewhere else. Not even an offer for a refund. It was pitch black when we arrived. No power at all. My wife and I did get to the area a little earlier than expected. We asked if we could get into the cabin early. No response. There was a porta-john 75 feet from the cabin. It was advertised as having a bathroom not a porta-john. I flashed my light into the cabin but couldn't see a bathroom. Overall it was a disappointment. Be prepared it is very rustic.
Ashley
United States · Couple · May 2026
10.0“Amazing! Would come again!”
+It was secluded, gorgeous. A quiet get away. Remember, this is basic needs. No water, minimal bathroom. But a cabin in the woods. An absolute PERFECT romantic get away for you and your partner.
Jeremie
United States · Couple · January 2026
10.0“Had an amazing stay look forward to booking again in the future !!”
Lillian
United States · Couple · October 2024
10.0“It was peaceful and perfect!”
+The privacy!!!
−Nothing!!
Barone
United States · Couple · October 2024
10.0“Rustic Ridge Cabin”
+The cabin was clean and cozy. Pet friendly is a plus for us. The solar lamps were great too.
Rowena
United States · Couple · September 2024
1.0“Never will I stay here or recommend this place!”
+The cabin was deep in the woods, not locked. Bed was not clean looked as if some just woke up in it! Needless to say we did not stay!! I requested a refund with a lot of push bay.
−Unkept! Dirty & not safe with unlocked doors
Joe
United States · Solo · September 2024
10.0“Nice place. Take plenty of water and you’ll be good to go!”
+Quiet, cozy, comfortable
Diego
Spain · Couple · August 2024
1.0“Terrible experience will not advise anyone to stay here.”
+Myself and my partner had travelled from Europe to enjoy what we thought would be a unique and beautiful getaway at Rustic Ridge. It lived up to it's Rustic name immediately. Firstly, we arrived at 8pm after a long drive to the area, excited to have dinner that we'd picked up nearby. We arrive, and the property hadn't been turned over from the previous guests, we get in touch with the owner who reassures us this is not ok and it will be solved imminently which we understand at first these things can happen and we're grateful for the response and resolution. We have to vacate the property and give him half an hour to turn the place over. We come back one hour later by which time it is dark, to a property that looks as though a child had been sent in to clean up. The bed was remade, we pull the blanket back to find hairs and mud and dirt, there wasn't even an attempt to try to disguise that these weren't new sheets. The tables weren't wiped, the oven was absolutely filthy, the fridge unplugged and near no plugs. Only two or three plugs available for the entire place it was practically pitch black in there we had to use our phones torch to see anything. The floor was filthy and the ba
−Everything, apart from escaping the next day.
Samuel
Canada · Business trip · August 2024
3.0“Not even sleep.”
+Location is good. The property much better during cold season.
−There's existing power. Power is not enough for the whole night.
Jessica
United States · Couple · July 2023
7.0“Good”
+The rustic feel was great for those who like to rough it! Loved the porch during the rain and the peace and quiet of the outdoors. Totally secluded which was perfect. Perfect setting to watch (downloaded) Evil Dead original film. Close to great wineries and view of Keuka Lake. Main Deck Restaurant is closeby and highly recommended!
−It can get warm in the cabin for summer, so definitely keep windows open! A fan would be helpful. Beds are lined with plastic, so they stayed too warm for summer. Also huge pee stain under sheet on large bed which was unexpected so we had to sleep on a blanket. Do not forget your flashlight!!