Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 10 reviews.
Mary Kathleen
October 2025
8.0“Could be amazing, but was not.”
+This was an interesting place. Although there was an amazing amount of space, but, it lacked any type of warmth. There was little to no decor, no kitchen towels, sparse living room furniture and limited electrical outlets. The 2 twin beds were pushed together to form king beds, but, there was no mattress protector/pad or fitted sheet to successfully make it a "king" bed. They used a flat sheet to "combine" the beds, which was not successful as we tended to move the beds apart in the night and the flat sheet came off the mattress on all sides. The small shower did not offer any place to put shampoo or soaps. It did have a functioning kitchen, although a water kettle would have been appreciated. The washing machine worked well and the towels were quite nice. The air conditioning was excellent. The TV was user friendly. The location was very convenient to the airport. It was an easy walk to restaurants or to visit the museums and the river. The elevator was quick. It was a bit noisy, but by closing the shutters, there was considerable improvement. Noise is expected in the city. Overall, we had a comfortable stay, but doubt if we would return due to the bed/mattress issues. Sleep is to
Verified traveler
June 2025
8.0“Convenient and spacious”
+There are things need to be done Too many mosquitoes in both rooms and living room even kitchen. Dont know where theyre coming from when everything is closed. My children all have bites Bathroom door is broken. Screws are lose so we cant lock it Bathroom drain has too many hair thats why water doesnt go down. My husband tried to fix it alrdy but still needs the liquid solution for drainage Aircon in living and room near kitchen needs cleaning or freon. Middle room is ok Otherwise location and space is great. Host is great. Thank you. Would still go back. Very convenient and there is elevator
+O apartamento é espaçoso, confortável e muito bem localizado - perto de tudo, o que facilitou bastante nossos passeios. A estadia foi ótima e com certeza recomendamos para quem quiser aproveitar bem a cidade!
Junior
Family · March 2025
10.0+Location was awesome. 20 to 30 minute walk to the center of Florence. Apartment was clean. Safe.
Joe
Family · November 2024
8.0+The place was decent clean the only issue the beds were not comfortable and when we had a shower, the shower didn’t drain properly and the pillows on the bed were really thin. Other than that. It was a great stay had a washing machine very spacious. Erica was fantastic. She welcomed us to the property and showed us Around and gave us great tips where to eat in Florence.
DAVID
Family · September 2024
10.0+The accommodation was clean and very safe. Security of the building is very good. It was near the trams. Hence, noise could be an issue in the evening and early morning.
Ruben
Spain · Family · July 2023
4.0“A deceptive description and a lacking service”
+Walking distance to the center.
−We had to wait for 20 mins in the street despite sending multiple sending several updates about the landing time of our flight, as requested by the company. We finally entered in the flat one hour past the booking time. The flat overlooks the crossing of an avenue with several lanes busy with fast traffic and the railway of the tramway from the airport. The balconies and one-singke-glass windows are not insulated so noise and air passes freely thru separation between the frames of wooden and the floor. We had to sleep with earplugs. I cannot imagine how much energy is wasted in the winter to keep that flat warm enough. The description features two bathrooms. There is however a single bathroom with a shower and a separate toilet without shower nor bathtab. It also mentions a coffee machine but there is none. A tiny coffee maker had the coffee tank missing. When we informed the company they wrote that they bring a coffee maker but we left the flat 4 days later and none made its appearance.
Samer
Kuwait · Family · June 2023
5.0“thank you anyway”
+good
−location
Sandi
Australia · Family · April 2023
9.0“Really nice, clean apartment close to the station and main centre.”
+Great location, nice apartment. Erica met us at the apartment and showed us everything we needed to know she also had some great suggestions for food. We loved it.
−Would have liked a toaster and kettle. There may have been there but we didn’t find them.
GUSTAVO
Italy · Group of friends · January 2026
10.0“fantastico”
+tutto