Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 38 reviews.
Paraskevi
Greece · Solo · October 2026
1.0“BIG SCAM COMPLETELY INHUMANE AND UNSANITARY LIVING CONDITIONS! AVOID AT ALL COSTS.”
+Only the location was good.
−COMPLETELY INHUMANE AND UNSANITARY LIVING CONDITIONS! NO GUEST SHOULD EVER BE EXPECTED TO STAY IN SUCH A FILTHY, NEGLECTED AND UNSAFE PROPERTY! COMPLETE RIP-OFF! AVOID AT ALL COSTS. We paid €950 for 6 nights and experienced the WORST stay of our lives. This property is filthy, neglected, unsafe and completely unsuitable for guests. THE UNACCEPTABLE CONDITIONS: DISGUSTING BATHROOM: Hair, dust and dirt in the shower and toilet upon arrival. NO PROPER MATTRESSES: Just thin, approximately 2 cm mattress toppers instead of actual mattresses! FILTHY BEDDING: Pillows and mattress toppers covered in disgusting yellow stains. UNUSABLE SOFA: So dirty that we couldn't even sit on it. FILTHY WALLS: Yellowed, stained and clearly neglected. UNSAFE BALCONY DOOR: It DID NOT LOCK! We felt unsafe throughout our stay. DISGUSTING BALCONY: Black with accumulated dirt, rotten furniture and shoes left behind by previous guests. BROKEN FACILITIES: Bathroom ventilation not working, burnt-out light and a crooked light fixture above the bed. UNBEARABLE AIR CONDITIONING SMELL: We could only use it for ONE DAY because of the horrible odor. POOR CLEANING: Even the vacuum cleaner was full of dirt. There wasn't ev
lee
United States · Group of friends · April 2026
10.0+Great responsive customer service and location
Tomas
Czechia · Family · December 2025
2.0“Horrible, never ever again.”
+To be fair, the location was good, which was one of the reasons we booked the place.
−We asked the host to cancel our stay 2 mins after we entered the apartment (they declined after 2-days of message ping-pong). We hoped to be at a wrong spot when we saw the building entrance. It might be suitable for homeless junkies to have some privacy but I never saw a similar entrance to a hotel/ apartment building. However, the worst was just to come. When we saw the elevator, we started to smell troubles. Actually to be precise, we smelled other things, as the elevator looked like the whole neighborhood was using it as public toilet. The carpet (or whatever that sponge-like thing on the floor was) could be easily classified as chemical weapon. The apartment itself was dirty and smelly, with oily stains and old decor. You wanna make sure to wear flip flops and not touch anything you dont have to. The biggest disappointment was the host. We booked it only 1 day ahead and contacted the host immediately after our arrival that we want to cancel the booking. We offered to stay/pay 1 night and then even 3 nights so that they have time to sell the remaining 3 nights (we booked for 6 nights), but they clearly didn’t care and refused. They tried to convince us not to write a review, so
Afnan
Malaysia · Family · May 2025
10.0“All great centralised”
+Lovely everything is perfect
−Nothing
Glenn
Philippines · Family · May 2025
8.0“Great stay, not premium feel but nothing much to complain about.”
+Good location, easily accessible, all the amenities needed are available.
−Property feels dated and could use some repairs. Some noise from vehicles can be heard but it wasn’t much of a big deal.
Fatih
United States · Family · April 2025
8.0“Super convenient location with good-enough amenities”
+It's conveniently located near the subway station. We appreciated the convenience of hopping on and off the subway and returning to our home base for a brief rest during our daily explorations. Since it's our first time in Tokyo, we didn't have a good benchmark to compare the size and quality of the amenities. The overall experience is fine if you spend most of your time exploring the city outside. The neighborhood is home to numerous embassies from around the world, making it easy to find international cuisine. We also appreciated the supermarkets and convenience stores within walking distance.
−It's a studio apartment and feels a little small for a family. For instance, there was no proper table for the kids to have breakfast. It probably works better for couples. We also struggled to get Wi-Fi working at the beginning , instructions weren't helpful, but then we figured it out ourselves, and it was working fine.
Vicky
United Arab Emirates · Family · March 2025
4.0“Overpriced and uncomfortable stay with too many rules,definitely wouldn’t book again.”
+Great location,just a few hundred feet from the nearest subway station, with plenty of grocery stores and dining options all around.
−The room was small and lacked basic amenities, with uncomfortable beds and flimsy walls that let in a lot of street noise, especially at night. The host kept sending reminders about various 'rules' during our stay, which felt a bit excessive. The WiFi username/password given to us did not work, and we were asked to use the same towels and linens for the duration of our stay (four nights). There was also no proper way to dispose of trash,we had to store it in separate bags and leave it in the room. We loved our time in Tokyo, but this accommodation didn’t live up to our expectations and felt overpriced for what it offered.
Erin
Japan · Family · December 2024
8.0“Will use for future visitors traveling on a budget. Very grateful.”
+Amazing location and amazing value. Amenities exceeded expectations including washing machine and kitchen. So close to station. Surprising view of Tokyo Tower from stairs. Self check in very easy.
−The lift was a bit old and dirty likely from other guests. Watch out for your arms when the door closes.
Teodorescu
Belgium · Family · October 2024
8.0“Very good”
+Excellent location, nice area, plenty of restaurants around, very safe. The communication with the owner was very good, they sent us a complete guide beforehand and precious information.
−Very weak and unstable WiFi. You cannot count on the internet connection and of the apartment.
Christian
Germany · Family · August 2024
7.0“Good”
+Good location, easy to communicate with
−Quite noisy