Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 33 reviews.
Brigitta
Switzerland · Couple · July 2026
“we stayed four nights and would have loved to extend.”
+The apartment is very bright and we loved the furniture. Excellent taste! The bed is very comfortable, bath towels are white and fluffy and large. Lightning is also excellent - important for book readers! The kitchen is very practical with everything one needs and there is even a small dishwasher which worked perfectly. There is only one flight of very large stairs, therefore not an issue at all! The location is incredibly cool, quiet and safe. The apartment is located in a pedestrian street and there are many bars, cafés, restaurants and shops nearby. Two tram stops are also in short walking distance. All in all: highly recommendable!
−There is nothing we did not like. We knew about the tiny bathroom and the shower overflow, but it is possible to manage!
Ina
Germany · Group of friends · June 2026
“Pleasant, once we were inside the apartment.”
+The apartment is centrally located with easy access to public transport, cafes, bars, the central train station, shopping, the harbor. We felt very safe to be there during the day and at night as well. The apartment is well equipped and tastefully furnished and decorated.
−To pick up the key, we had to go to another location about 10 minutes walking distance from the apartment. Access to the apartment building was difficult for us because we weren’t able to open the heavy padlock that locked the main gate. We never saw anybody from the rental company nor were we able to talk to somebody even when we couldn’t get inside inside the building late at night. Because we couldn’t open the main gate, we had to wait for neighbors to arrive to open it for us. This happened several times. We couldn’t access the drawer with the cutlery. We were told it can be opened, but we weren’t able to.
Yvonne....
Australia · Group of friends · July 2025
+A nice neat small apartment in a quiet but handy position. Only one knife but other than that was everything we needed and would stay again.
−If picking up the keys out of office hours just be aware that the instructions are clear and worked but many.
Florian-jack
United Kingdom · Solo · June 2025
“Disappointing”
+Good location
−A plumber walked into my bedroom whilst I was sleeping to do some routine work on the radiators The apartment is looking a bit tired and needs decorating The fan of the hob is dirty and doesn't work very well There were no smoke alarms on the ceilings in any of the rooms
Pitman
United Kingdom · Couple · April 2025
“Cosy Flat in the Heart of Heksinki”
+A lovely flat with everything we needed for the few days we were there. Very cosy and comfortable. The staff at Roost were also very helpful.
−The bathroom is a bit tiny but for just a few days it was fine.
Thomas
United Kingdom · Couple · February 2025
“Very good”
+location was good to get around. The kitchen was well equipped.
Ru
United States · Couple · June 2024
“Pleasant”
+Location is good to access to major sightseeing spots by walking
−Check-in is not convenient; need to take luggage from the site of the key box to the apartment by foot for 5-8 minutes. Shower space is too small.
Stefan
Switzerland · Solo · May 2024
“Disappointing”
+Good location
−- Very small toilet/bathroom - Carpet and floor was dirty & sticky - Toilet is far away from the bedroom
Elena
Russia · Couple · November 2026
+Отличное местоположение. Чистая, уютная квартира. На кухне есть все необходимое для приготовления еды. Очень было комфортно. Описание и фотографии квартиры полностью соответствуют. Спасибо!
Eloisa
Spain · Solo · September 2026
“Not what I expected”
+The apartment is lovely,located in an old building with high ceilings, and it is bright and airy. The work desk (I was working remotely during the week) is wonderful: spacious and comfortable. The Wi-Fi was good, though it did cut out occasionally. The kitchen is fine and very well-equipped. There are power outlets on both sides of the bed; in fact, there are outlets everywhere, which is very convenient. This was my third Roost booking and for the first time, the key pickup and check-in process went smoothly and without issues,unlike the last time, when I had to sleep in a hotel because the Wi-Fi didn't work. The area is fantastic,one of my favorites in Helsinki,and despite being on a pedestrian street full of restaurants and entertainment spots, it is completely quiet because the apartment faces the central courtyard.
−Having stayed at other Roost properties in Helsinki, this is without a doubt the worst one I’ve visited. There is plenty of storage space,lots of floor-to-ceiling closets,but the layout is poor and disorganized; I had to move the vacuum cleaner and ironing board just to make room for my own things. There were duvets, sheets, towels, loose pillows, and cribs scattered across the closets. A bit of better organization would have made much better use of the space. The sofa and armchairs were pretty gross; they really need a deep clean or reupholstering. I hardly ever sat on them. The kitchen extractor fan was the most disgusting thing I have ever seen. Basic items were missing, such as small knives, scissors, bowls, and paper towels. I had to buy small plastic containers to store leftovers in the fridge,which I obviously left behind for future guests, along with a water pitcher. The cleanliness, in general, leaves a lot to be desired; there was dust everywhere,on lamp cords, in corners, and so on. The bathroom deserves a special mention; I now understand why they only post one photo,it doesn't show just how tiny the space is. A big person would have serious trouble showering or even mo