Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 131 reviews.
Mccue
United Kingdom · Group of friends · October 2026
“Would definitely use again when visiting daughter”
+Location. Cleanliness, quiet area
−Nothing
DEREK
United Kingdom · Solo · October 2026
+Location, price,
−Some areas of the house could do with a refresh.
James
United Kingdom · Couple · October 2026
“Misleading photos hid a dilapidated, neglected property; please read negative reviews befor booking”
+The location of the property was excellent. The online pictures of Riverside looked absolutely amazing. Collecting the keys from the lock box on arrival was also very easy.
−Unfortunately, the amazing pictures belied the truth. Upon entry, we were greeted by an instant dirty smell, which we traced to a filthy mop and bucket left in a cupboard. It was clear all the floors had been washed with this dirty mop, meaning nowhere in the property was actually clean. This dirt was not the result of just one poor clean, but rather the appearance of years of neglect. The toilet smelled heavily of damp and was unclean, and the fixtures and fittings throughout were completely dilapidated. I strongly advise the next holiday person to look closely at other negative reviews on Booking.com before choosing here, as they completely match our disappointing experience. We were highly dissatisfied with both the facilities and the host.
Lucy
United Kingdom · Family · September 2026
“Was good for the 2 night stay for me and my family in a good location .”
+The location was really good for my son’s wedding at The Orangery . Very quiet and good walks for dog along river . Beds were very comfortable and much appreciated after a busy day .
−Some bits and pieces were a little worn looking , kitchen cupboards and shower . However it was very clean .
Lucy
United Kingdom · Solo · August 2026
+Nice quiet location Plenty of space
−Bed a little soft
Michelle
United Kingdom · Solo · August 2026
“Would definitely recommend”
+Everything . We went to a wedding in Leeds castle, it was only a short ride in a taxi and was much cheaper and comfortable then paying for a hotel for 4 adults. Also all the little extras like, tea and coffee, fruit, bread,milk, toiletries in the bathroom and all you need in a functional kitchen. You could literally go with just your clothes. It was like home from home.
−Garden and out side of the property let it down a bit but just needed a bit of tidy eg remove window cob webs,window cleaning, just a general tidy outside. Also property was very hot, now our climate is changing need to invest in some decent fans or small potable air con units. It wouldn’t take or cost a lot just the simple change and you would have the perfect stay.
Ashley
United Kingdom · Group of friends · July 2026
“Nice property in a good location but needs decor refreshing and the garden tidying”
+Lovely riverside location
−It needs a second WC - there is only one WC, this is in the bathroom, so if someone is showering and someone else needs the loo then it's a problem
Muntadhar
United Kingdom · Group of friends · July 2026
“Very clean nice and spacious house with free parking and beautiful area at the river . A quiet neighborhood and we found”
+Almost everything , especially the garden where we had our breakfast.
−NA
Nisam
United Kingdom · Group of friends · July 2026
“Good location, great amenities”
+Good location, loads of amenities provided which was helpful as we arrived quite late at night. Fans available for rooms. Clean and nice place for family visit.
−The upper floor got really warm and did not seem to have much airflow in two of the rooms even with windows open. The fans were helpful but might be best to get stronger fans.
Marilyn
United Kingdom · Solo · July 2026
+The location was excellent, very quiet and the river views excellent. Very well equipped kitchen and bathroom and the beds were comfortable.
−We thought the accommodation could do with a little tlc. The garden is getting overgrown and there were places where the paint had come off the doors. Lovely reed diffusers in all rooms but no liquid in them. These are only small negatives and we would stay again at Riverside if we were in the area.