Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 46 reviews.
Caroline
Australia · Group of friends · September 2026
“Wonderful - such a great find, I'll be back definitely”
+The location was absolutely great - close to station and airport.
−nothing - it was great!
Laura Freed
United Kingdom · Solo · April 2026
“Lovely little place helpful staff”
+The house was traditional and the staff at reception very helpful
−Very near the train line which was loud but ok we didn't mind but some people may find it disruptive. Very near Shimbamba station which made it easy to get around
Tommy
United States · Group of friends · December 2025
“Great location and room.”
+Location and room.
−Nothing
Lorna
Australia · Family · November 2025
“Great opportunity to live like the locals for our stay in Japan”
+Once we got used to the neighbourhood (didn't take long), we loved the location of the property. The host was very friendly and helpful. We had the option to get new towels every day. This was really appreciated and helped with having dry fresh towels every day. We liked the traditional feel to the house and the Japanese touches that we are not used to in Australia. We were a little concerned that our family of 5 would not fit but we made it work and we were all very comfortable for our trip to Tokyo.
−The pillows were a complaint that we all felt in Japan - not just at this accommodation. We are used to higher firmer pillows and Japanese pillows are not. That's all that we didn't like!
Tristan
Switzerland · Family · October 2025
“Shimbamba <3”
+Located near Shimbaba Station, which is directly connected to Shinagawa and other train stations in and around Tokyo. 20 minute walk from Shinagawa Station. Beds are super comfortable and the living room is awesome. Hosts are super nice and helpful and reply quickly to messages.
−The bins are outside. If the weather is bad you might get wet throwing out the trash. The toilets are a little cramped. The walls are thin, if you're a light sleeper, skip this.
Fabsmelbourne
Australia · Family · June 2025
“Good Location. Basic facilities.”
+Nice old school Japanese little house. Good location, behind the train station. Very friendly host. They lent us an international adapter. Lot's of convenience stores and restaurants around.
−Very basic. Nowhere to sit comfortably, the stairs are very steep and there is not hand rail. They could provide basic cooking need like salt, oil, coffee, sugar.
Sarah
United States · Family · May 2025
“Charming little Japanese house in Shinagawa”
+Great little house that gives you room to spread out, much bigger than a hotel room but small for a house. There is only a shower but the water pressure is strong and water is hot. There is a small public bath around the corner. The staff is nice and the location is very close to a train station, 7/11, and restaurants. Also loved the temple behind the house. The area is very walkable and peaceful.
−The beds are futons and are fine for sleeping, but medium level comfort. The windows are thin so you can hear emergency vehicle sirens at night,I recommend earplugs. It would be nice to have some tea at the property. The checkin location was a bit difficult for us to find, but the community center around the corner has people that will direct you (I think it may be connected?).
Linda
United Kingdom · Family · May 2025
“The house was very comfortable and in a good location close to the train station”
Lak184
Australia · Family · January 2025
“Absolutely fabulous stay at Rengeso! Super clean, great location and perfect place to say for couples or family!”
+Loved everything! Cannot recommend this accomodation highly enough!
−Nothing
Katerina
Hong Kong SAR China · Family · December 2024
“Cosy little house near the station and the shrine”
+Clean, relatively comfortable little house with a bedroom upstairs that divides in two by sliding screens. We had enough space to sleep for two adults and two children. Beds were comfortable. There are two toilets, upstairs and downstairs. Location is perfect, right next to the Shimbamba station about 2 min walk and 5 min to famous Shinagawa shrine. You can also walk to Shinagawa station, about 15-20 min, where many trains and connections are (get to Ginza jn 15 min, Ueno 15 min and Shibya 10 min). 7/11 and Family Mart are just around the corner as well as a shopping street with a small local restaurants and shops. Staff was going beyond to make us feel comfortable. They also arranged a parking space for us free of charge and washed and dried our clothes. Kitchen has a pan and a pot for cooking and few pieces of cutlery, cups and glasses. But no condiments.
−It’s not a big space, at some moments, family of four, we felt quite cramped. We stayed in the house mid December and it was quite cold as the place only heats up with an aircon, that we found was confusing for us to operate because we don’t know Japanese. Shower space is tiny and cold and located downstairs, oppose bedrooms that are upstairs. Stairs itself are quite steep.