Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 14 reviews.
Jason
United States · Solo · March 2026
“I’d stay there again.”
+Looks exactly like the photos. Quiet neighborhood. Nice views.
−Some bugs. Windows hard to close.
Konstantin
Belgium · Family · April 2025
“Very good”
+Accommodation as it is described.
Annasophie
Germany · Family · July 2024
“Superb”
+We (young family with 12 months old baby) spend a perfect time in Madeira Inn Refugio. What we loved: - big rooms and two separate bathrooms - nice terasse incl. spectacular views - spotless, very clean and plenty of towels - washing machine incl. washing powder - Teresa is a perfect, kind and very professional host. She knows how to make her guests happy and satisfied. She provided a lot of information and recommendations, the communication was seamless and quick and she fulfilled any of our requests in terms of our baby (e.g. she bought a brand new high chair for our baby or borrowed us a sun umbrella for the beach). Dear Teresa, many thanks for your great hospitality!
−- no dish washer
Marcel
Germany · Couple · May 2024
“Nice and comfortable stay with a nice terrace to have breakfast or dinner.”
+The view over Calheta to the sea is magnificient, the appartment cozy with modern furniture. The location is perfect with everything one needs close by plus it is easy to get away to other villages surrounding Calheta. Teresa, as a host, was very welcoming and supportive throughout our stay and beyond.
Katarzyna
Poland · Group of friends · April 2024
“It was very nice stay, I recomend this place :)”
+House was spacious and comfortable.
−There could be more and better quality dishes like plates, bowls, glasses.
Hilary
United Kingdom · Group of friends · August 2023
“Peaceful location but difficult access to facilities if no car. Spacious.”
+It is very necessary to have a car. Taxis are available for short journeys however. Host was easily contactable. Location very peaceful. Beds comfortable, nice linen. Plenty of towels and toilet paper. Plenty of hot water. Ample storage space in bedrooms. Modern interior. Good WiFi connection.
−Outdoor chair broken. Only two sunloungers. Shower did not attach to wall fitment, broken. More mugs would have been useful. No welcome pack on arrival…mini market near but steep hill on return. Hairdryer in each bedroom would have been useful as property does sleep 6. Kitchen rather small in proportion to rest of property…only really room for one person at a time. There would not be sufficient indoor comfortable seating if more than three guests. Small amount of washing powder and a fuller washing up liquid bottle and more bin bags would have been a thoughtful addition
Carsten
Germany · Couple · July 2023
“Teresa is a super nice, cheerful and always helpful hostess. She was always available and helped us a lot. The area is v”
+Location, clean, view, size
−Everything perfect.
Olga
Ukraine · Family · February 2023
“Exceptional”
+very customer oriented and helpful owners! The apartment’s location is very convenient for traveling , close to very nice levadas
Stanislava
Czechia · Solo · September 2022
“Exceptional”
+Very nice and spacious apartment. Kitchen was very well equipped. Host was super nice, she gave us some useful tips, and cooked vegetable soup for us :)
Magno
Netherlands · Couple · September 2022
“Fantastic and relaxing!”
+Everything was very clean, it has all the amenities to have a very confortable stay and an amazing view. The host, Teresa, was very friendly and gave us lots of holiday tips.