Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 92 reviews.
hollie
United Kingdom · Couple · October 2026
“Fantastic, relaxed and an awesome stay.”
+Loved the location. The apartment was so cool and well stocked with everything you might need. Fantastic welcome pack. Beautiful views. TV pops out the end of the bed. Very high tech too. Loved there were games to play and Netflix was available.
−Not the apartment but lift to get to the apartment was very bouncy and felt unsafe. Or you could use the stairs but hardly any of the lights worked so very dark had to use phones to see.
Rachel
United Kingdom · Group of friends · October 2026
“Great would stay again close to city centre lovely views over the river”
+Great location
−Great location very comfortable apartment
Susan
United Kingdom · Group of friends · October 2026
“Good communication from the company. Lovely welcome hamper which was appreciated. Easy to walk to all major attractions.”
+Fantastic location, very central and looking over the river. Comfortable apartment. Well equipped. Clean and nicely presented.
−Nothing
Michael
United Kingdom · Couple · August 2026
“A beautiful break with my wife for her birthday with lovely weather and surroundings”
+Everything really, great location with great views of the River Ouse. Close to all the local activities and pubs, especially the Cock and Bottle on Skeldergate right outside the apartment entrance. Really enjoyed the quiz on Sunday night. Apartment was nicely decorated and clean. The staff at StaysYork were really helpful regarding the parking and any small issues with equipment in the apartment. All in all a really great weekend break, would definitely stay there again. Thank you
−The only issue that I could say was the Google home system didn’t work and I as I am quite capable of turning lights on and off I didn’t think it was worth complaining about.
Margaret
United Kingdom · Couple · August 2026
“Lovely apartment very central ,weather was good.”
+Location was perfect ,exactly where we thought it was from previous visits to York ,Apartment was clean and very comfortable ,we prefer a bath to a shower ,so that suited us as well, welcome pack was lovely and so unexpected. We had a problem with the television couldn’t get it to work ,Young man came to the apartment to set it up as best he could ,it’s was fine for us but maybe new guests would want all channels ,we didn’t have ITV ,we could live without that for a few days ..no complaints ,would highly recommend to family and friends and would return ourselves if visiting York again
−Nothing at all
Marc
United Kingdom · Couple · July 2026
“Fantastic location just a stones throw from the centre. Very friendly and helpful owners.”
+Fantastic location with lovely views across the river. A very short walk into the main parts of York, with old town just across the bridge. A short walk from the Train station too which is convenient. We were in apartment 36 that was on the third floor so had amazing views. The apartment was clean and well designed and felt very cosy. There is a lift for those who can't do the stairs. Kitchen was well kitted out with everything you could possibly need (including coffee machine!!) and lounge had two comfy sofas. We didn't use the TV's but there are two, one in lounge and one in bedroom. Free wifi is provided and the internet connection was very good. There was (we think) a welcome hamper but it wasn't clear if that was a free gift or if it would be charged to use it so we left it where it was just in case. We would definitely stay here again not only for the location but for the very reasonable price.
−Windows only open a couple of inches and there is no aircon so very hot in the summer. Ceiling fan didn't work but two portable fans provided. The bed is quite short (likely due to integrated TV at the end) and at 6ft I found that a little uncomfortable. The apartment features 'google' controls for most lights etc (there are also manual controls) but google just kept reporting that they were not connected to the internet. If I am being picky, the shower screen in the bathroom has some mould in the bottom seal that was a little off putting.
David
Australia · Couple · July 2026
“Great location and views from apartment”
+Location and Staff assistance was great.
−Apartment was hot in the afternoon and early evening. Too much furniture and fittings for apartment. Dark coloured walls made it a little oppressive.
Gordon
Canada · Couple · June 2026
“EXCELLENT PLACE”
+The host /owner flat was GREAT. I was surprised us how well equipped it was. They had condiments in the cupboards. A gift bag but it was too generous we used some of tea and biscuits only. THANK YOU. I've already told some friends about this place. When we come back I hope we can book this wonderful Flat for longer than 3 days. The bed was very good comfortable and the pillows were great.
−Nothing negative Its was terrific
chris
United Kingdom · Couple · June 2026
“Very nice”
+Everything
−Night time noise
Victoria
United Kingdom · Couple · May 2026
“We left within an hour of arriving.”
+Location. Nothing else.
−It’s was dirty and needed a lot of maintenance. There was mouldy mastic all around the base of bath and around the bath top, and a load of hair in the bath plug. The bathroom light didn’t work. The windows opened only 3 inches. The walls and decor were dirty. It was also incredibly dark in the flat making it feel Hemmed in and cut off from the atmosphere of York.