Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 65 reviews.
karen
United States · Family · July 2026
9.0“Principi Apartment was Perfecto!”
+LOCATION. This apartment was in the exact location we were looking for. It allowed us to navigate through the city easily. Beatrice was very helpful and got us settled straight away and she was kind enough to meet us for an early check in. It was very hot and the AC was a blessing. Great apartment for our needs in a prime location. Florence is a beautiful city.
−As far as the apartment goes- it met all our needs. It was a haven from the heat when we needed it and centrally located to everything.
Janice
United Kingdom · Couple · June 2026
10.0“Excellent location for a short break in Florence”
+Excellent location, doubt we could have found better. Just off Piazza San Lorenzo, restaurants, shops, sights within easy reach. Apartment was very comfortable, scrupulously clean and well equipped. Beatrice was very helpful and made us welcome.
−N/A
Cheryl
Australia · Group of friends · April 2026
7.0+The location and clean.
−It was a lot smaller than the picture. The apartment had an odour.
Alice
Australia · Group of friends · January 2026
8.0+The host Beatrice was lovely and met us at the property to show us around. The bathroom was friendly and clean, and we appreciated having a washing machine. Location was excellent in terms of closeness to key attractions such as the Duomo, Uffizi Galleries and restaurants. The apartment located above obviously had an accomplished classical pianist residing there and we loved hearing the piano music floating through the building in the afternoon. Kitchen was well equipped with crockery and mugs etc. Bed linen was lovely and beds were very comfortable. Air conditioning system worked well to keep apartment cool as it was rather warm on the days we were staying. It was good to have an elevator to get our luggage up to the apartment. The apartment felt safe and secure, and was very quiet at night despite its central location.
−The plastic kettle was releasing small flakes from the element inside so every time it was boiled there were little bits floating in the water. We didn't feel comfortable drinking this so couldn't really make a cup of tea. The apartment was perhaps a tad smaller than we had imagined. This was fine for two people, but a family of three might find it a squeeze.
Deepak
Australia · Family · October 2025
5.0+The location of the apartment is very central. It is just off the street on the San Lorenzo square. It's a 10-12 min walk to the SMN train station. The Duomo is less than a 10 min walk away and the Mercato Centrale is 5 min walking distance. There are restaurants as well as supermarkets close by on San Lorenzo Square. The apartment is clean and has a washing machine.
−1. The elevator is extremely small (which is expected in these old buildings) and only can fit 1 person and a suitcase. The elevator stop still requires you to climb down 2 small sets of stairs to get to the door of the apartment. 2. The street of the apartment is also the location for storage for the stores on the main street, as a result, during the very early morning, there are carts being pulled on the cobblestone street that are very loud and disturbing. 3. The apartment is very small and the 3rd bed is actually in the living/kitchen area. The pictures actually make the apartment look much larger than reality. 4. The shower head is the hand-held type that is mounted on the wall and is quite loose. It can easily slip of and can be quite dangerous if it hits you on the head. 5. On the last day of our stay, there was also no hot water and we had to have cold showers. 6. There is a sign in the apartment that requests all trash to be removed upon check-out however, there is no designated area where the trash can be disposed of, which is problematic for tourists who are unfamiliar with the area. The sign also indicates that there would be a fine if unnecessary work is created for th
Janka
Czechia · Group of friends · October 2026
8.0+Lokalita skvelá v centre, dokonca bol aj maly vytah.
Norma Beatriz
Argentina · Solo · May 2026
8.0“Buena ubicación”
+Cerca del Mercado, del Duomo y de la Estación.
−El departamento, si bien tiene dos cuartos no son grandes yel lugar de cocina / comedor es muy pequeño para 3 adultos. El baño es cómodo aunque el box de ducha es algo incómodo para personas de contextura normal. La ubicación es muy ruidosa ya que entre las 5 y 6 am, sacan sus carros quienes trabajan en la feria que esta frente al mercado. Y el olor en la calle, es bastante desagradable.
Alessandra
Italy · Family · May 2026
10.0+Posizione centralissima, appartamento silenzioso
−Niente
Tokihiko
Japan · Group of friends · March 2026
8.0“Good”
+•オーナーのレスポンス •立地
−• エレベーターが目的階に止まらず、チェックアウト日に修理で止まったこと •一定水量でお湯がでなくなったこと
Delphine
France · Group of friends · February 2026
6.0+La proximité incroyable de beaucoups de monuments La concierge est gentille et réceptive si vous avez un problème,elle trouve des solutions merci à elle.
−L’appartement ne ressemble pas aux photos , très bruyant Cher pour ses 40 mètres carrés malgrés le bon emplacement