Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
Deborah
Australia · Group of friends · June 2026
+Excellent location, great communication & easy to get to
Sam
United Kingdom · Group of friends · May 2026
“Beautiful old apartment within easy walking distance of all Florence’s sights”
+It’s a beautiful apartment in a great location to easily walk to everything we wanted to see in Florence. It’s on the third floor so was good that there was an elevator and it was particularly helpful as one of our group was elderly and wouldn’t have been able to cope going up and down the stairs.
−It was great and can’t complain.
heather
Canada · Group of friends · November 2025
“Enjoyed Florence ..would recommend this apartment”
+We had to wait for bout half an hour for someone to meet us at the apartment to get the keys
Elisa
Russia · Group of friends · September 2025
“It was excellent!”
+Great historical apartment in the best possible location. We would def come back!
Michelle Herbert
United States · Family · September 2025
“Great location, but lacks necessary amenities.”
+Great location in the heart of Florence. Walkable to all the big sites. Big enough for three people.
−I purposely booked this apartment midway through our trip because it had a washing machine. We learned the hard way that the washer was broken. After 12 hours of washing one load, many YouTube videos and contacting the host, we were able to retrieve our items. All of which were ruined. We ended up having to spend 30 euros and half a day carting our laundry to a washateria. Additionally, there was not one glass, plate or utensil available. We had to buy a bottle of water so we had something to use if we got thirsty at night. We also had to buy toilet paper.
Dean
Thailand · Group of friends · August 2025
“Awesome location for a pleasant and good value apartment.”
+This is such a great location! You are a very short walk from the river and Ponte Vecchio. Lounge and beds are comfortable and shutters keep out the light. The big hallway window is a lovely, original feature.
−Fairly minor gripes in the scheme of things. It took us a while to get hold of the guy with the keys and communication was not great. There seemed to be two systems (I think one was owners and the other the caretaker?). Introduction was cursory and there were minor issues like coffee pods not fitting the machine and the washing machine swallowing my shorts! As it's a big, old building, it can be quite cold but we found quilts in one of the cupboards. The apartment, although it is in a great location, it also means that there can be late night foot-traffic which can get a bit noisy. Earplugs solves that issue. Nothing to do with the owners, but we found buses and trams surprisingly complex with poor maps and routes, and ended up walking down to the apartment from the train station. a bit of planning ahead may help!
Jelena
Belgium · Family · July 2025
“Exceptional”
+Excellent location. Very central yet quiet during the night. The flat is big, and has all you need. The air conditioning was good. The elevator is small but it did the job. Internet was good.
Jean
Canada · Couple · October 2026
“Un mois fanstastique dans une ville magnifique , mais surpeuplée, malheureusement beaucoup trop.”
+La localisation, près du centre et de l’Arno. LA grandeur et son confort. Un ascenseur rapide et accessible.
−Le fait de ne pas pouvoir ouvrir les fenêtres des deux chambres. Le lave-vaisselle devait être réparer et il ne l’a pas été, bien que nous ayons séjourné un mois entier… les fenêtres devraient être hermétiques et fonctionnelles, car les rues et ses habitants sont bruyants. Un accès à l’extérieur serait un atout considérable.
norberto
Argentina · Solo · May 2026
+Ubicacion, estado del departamento, calidad y buen gusto. Equipamiento completisimo. UBICACION!!!!!!
−Nada
Paweł
Poland · Group of friends · May 2026
+Lokalizacja świetna, lokal dobrze wyposażony i przestronny. Dobry kontakt z właścicielem oraz osobą przekazującą lokal
−W warunkach rezerwacji brak informacji, że w przypadku opóźnionego przyjazdu będzie naliczona dodatkowa opłata i w jakiej wysokości. Ze względu na fakt, że okna są dosyć stare to niestety trudno było je otworzyć - nie chcieliśmy ryzykować. Jednak pozytywy znacząco przewyższają te drobne, negatywne kwestie (;