Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 124 reviews.
flora
United Kingdom · Solo · August 2026
10.0“Fantastic location”
+Absolutely Fantastic location, couple of minutes from the train station, ferry, shops, pubs, beach. Place was clean & tidy & the bed was comfy. It has everything you need for a lovely stay away. We got the ferry over to Cumbrae which only took less then 15 minutes & there is a connecting bus to Millport if you fancy a day out to a lovely Scottish Island. Very detailed messages,with pictures, & good communication from the hosts with information about how to get to the property, collection of keys & pictures of front door, alleyway etc which was really helpful.
−I should have booked more than one night & stayed longer 😊
Laura
United Kingdom · Family · July 2026
5.0+The location was amazing
−The bed badly needs replaced and better cleaning
Mary Sherlock
United Kingdom · Solo · June 2026
10.0+The position of the flat is so near to the train station and shops pubs restaurants and ferry to Millport,it had everything you needed and more,very comfortable
−Only thing I didn't like was the stairs as I had an accident the Monday before and hurted my back apart from that it was great
David
United Kingdom · Solo · June 2026
10.0“David T”
+The Location
−I would have preferred 2 pillows in the bed it would have been more comfortable
Maureen
United Kingdom · Couple · June 2026
8.0“Great location for touring the area.”
+Location is excellent. Well equipped flat.
−I am asthmatic. The use of fabric conditioner and carpet freshner was overwhelming. I understand this would not affect everyone. Fortunately the flat was easy to ventilate, and we were out a lot.
Martin Gallacher
United Kingdom · Couple · May 2026
2.0+The location
−The bedrooms has damp stain on the wall from ceiling to skirting and the smell of dampness was bad my wife has c o p d and we were not happy with the condition of the apartment 😢 and there was used hankerchief left on the lower shelf of the living room table
Sandilands
United Kingdom · Solo · May 2026
5.0“Was not impressed”
+Central location, handy for amenities. Large enough for 2 people. Clear instructions for entry into flat. Cooker in kitchen looked clean.
−Flat was not clean. Although carpets were vaccumed etc there were a lot of faults. Bedroom wall was badly damp with large stains, damp stains in living room. Shower room did not lock and floor had dust on it. We did not use shower as part of the bottom had what looked like black mould on it, which looked as if it had not been thoroughly cleaned for a while. Kitchen floor was sticky. No washing up liquid and hand soap and shower gel almost empty and what was there was watered down. Contacted owner who offered for housekeeping to return but we were only there 2 nights. Thought about coming home early due to condition of flat. I have asthma and I feel the flat was not good for my health.
McGregor
United Kingdom · Solo · May 2026
7.0+Easy acess to town
−Decor could do with an update
Barry
United Kingdom · Solo · May 2026
3.0+I like the location as its close to evdrything ie ferry to millport, shops etc
−There was signs of mould on wall in bedroom and some mould marks in shower. The hall light didnt work and the livingroom window doesnt open.
Julie
United Kingdom · Solo · April 2026
5.0+The kitchen and bathroom were really good it was spotless
−The wall in bedroom was full of dampness the doors didn't fit they were to big in bedroom and living room and no sea view