Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 41 reviews.
Yusuf
Kuwait · Family · August 2026
“Great place but better booking management needed”
+It is a great location by Payne lake. Amazing for Kayaking and paddle boarding and the home is like new
−We had booked and had confirmed booking for pelican ridge for 3 nights but were informed that unit was already booked. Was asked to cancel and then offered 2 nights at next unit which was only 3 bedroom and we had to sleep on the sofa which weren’t comfortable and then shift for the 3rd night. The host initially wanted us to cancel but on insisting to work with booking they came up with this solution
Joy
Canada · Family · August 2026
“We stayed in the lower unit of the hosts other house located next door last year which is why we returned this year. Wh”
+The living space was perfect for us with 3 small children. Tons of room in the primary bedroom. Loved having the washer/dryer for use. The lake view was beautiful and we had fun on our paddle boards several times while the littles enjoyed playing in the water. Communication with the host was prompt whenever I reached out.
−We would have enjoyed the massive deck more if it was furnished with comfortable outdoor lounging options/table & chairs. We were glad to have the BBQ though.
Christine
Canada · Solo · July 2026
+The place was huge and beautiful, perfect for our group (16 person). The view of the mountains and the lake is breathtaking. We had a very relaxing 1 week stay at this place. The host is just a message away and get back to every message that we sent. I would highly recommend this place. And will definitely going back.
Lorna
Canada · Solo · June 2026
“A wonderful peaceful location and comfortable house.”
+We enjoyed the location and the space the house offered.
−Nothing. I only have a few notes to suggest to the owner.
Stephen
United Kingdom · Group of friends · June 2026
“Lovely stay in beautiful location”
+Great location Comfortable house Spacious Great views
Dennis
Canada · Group of friends · January 2026
+Awesome location!
Denyce
Canada · Family · January 2026
+The view is breathtaking. Owners of the property are very nice easy to talk to and super helpful. Definitely worth staying at Pelican Ridge specially for whole big families 💕 would love to go back in the summer 💕
Lidia
United States · Family · October 2025
“Wonderful setting in the Waterton area.”
+Gorgeous setting on a lake. Spacious apartment.
−The property is very cheaply furnished. There is a loose headboard in one of the bedrooms. There are a number of rules (e.g. threatening a charge of $10 for missing towels) leading us to believe that perhaps the proprietors have had bad experiences in the past. The windows and sliding doors need some attention as far as cleanliness.
Jan
United Kingdom · Group of friends · October 2025
“Escape from reality!”
+This house is amazing. The location and design are both fabulous. We loved it. We had fantastic views of the lake and the mountains. Peace and tranquility in abundance. The house itself is well equipped, and the master bedroom is beautiful. It was a lovely relaxing few days after a hectic week and in a good place for us to explore the area.
−We loved everything about it. It is a bit difficult to find at first - better directions would help - not a complaint, just an observation. You need to come prepared with shopping as it is beautifully remote. Wrap up warm as the uncontrollable wind caught us out a couple of times.
Jenn
United States · Family · September 2025
“Cleanliness and host response are problematic”
+The view was the beautiful, but didn't make up for the shortcomings.
−This house appears new and clean in photos, but pay attention to the reviews starting to pop up since it is newer to the rental market. Cleanliness, and the cheapness in which it was built and put together (and the host's responses), are problematic and could affect your stay. The house was half cleaned when we arrived. At its most basic level: Dirty windows, floors, kitchen drawers, cabinets, coffee maker, and food stuck inside the fridge. There was also unemptied trash, a still-full dryer, items in the washer, etc. At a higher level: maintenance issues everywhere...dust on the fans, splatter on the kitchen lights, stains on the couch... The house itself has other issues. Flys and earwigs everywhere. There are also issues with normal conveniences like TVs--the one in the bedroom doesn't work, the one in the living room echos so loudly it makes it hard to watch (pro tip: place a pillow behind it under the speakers and it makes it bearable). The worst part...when working to address the cleanliness issue, the host did not take ownership, apologize, or offer to send their cleaning service back out to finish up. Instead, they line-by-lined each issue with what THEY thought was an issue