Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
Zannis
Greece · Couple · January 2026
“Disappointing stay with serious health and safety concerns”
+The apartment was in a downtown location, quite close to a lot of interesting landmarks. It was also very tidy and clean.
−This was unfortunately the worst apartment rental experience I've had. Upon arrival, we waited 20 minutes for the host's father to deliver the keys due to traffic. Fair, this can happen to anyone but once inside, we discovered several concerning issues: Safety hazards: Multiple damaged stairs posed a potential danger, and the top-floor handrail was barely attached, appearing to have been forcefully damaged. Mold and air quality: A strong smell of humidity and mold permeated the apartment, particularly in the bedroom and bathroom. Despite opening windows and running the AC on dry mode, the smell persisted. The apartment had clearly been recently painted, likely to mask underlying mold issues. When I contacted the owner about these concerns (my partner has asthma and is sensitive to mold), he dismissed our complaint, claiming we were the first to mention it and suggesting we simply open a window. Communication quickly deteriorated. Despite claiming not to speak English to Booking.com agents (whom we contacted 4 times for help), the owner was simultaneously messaging us in English on WhatsApp. His messages became increasingly unprofessional and eventually threatening. Given the hostil
Ingrid
Austria · Solo · May 2025
“beautiful apartment, excelent location, nice staff everything you need to feel at home.”
Anne
United States · Family · May 2025
“Perfect location to visit Naples!”
+Location is perfect, in a nice, safe, well-connected area, you can walk to most places. But it is also quiet because the apartment faces a courtyard and not the street. Very clean and well set up!
−Bathroom upstairs doesn’t have a door which is a little strange. The apartment faces the courtyard and there’s no direct sunlight but our clothes dried in a day with no problem
Tony
United Kingdom · Couple · March 2025
“Very good”
Nikolai
Russia · Solo · October 2024
“Exceptional”
+An apartment in the heart of Napoli, just off the via Chiaia, amazing location. Looks recently refurbished, spacious, comfortable. Host is very nice, always available in case any questions arise.
−Bathroom is ok for now, but shower heads might need replacement soon as nozzles are getting clogged.
Kristina
Russia · Solo · May 2024
“Exceptional”
+Very good place, strategic area.
Ece
United States · Couple · April 2024
“Very good”
+Inspite of the some steps GREAT location but be ready for some steps to reach the building. We are 65 years old and managed 😅
−It would be nice to have some coffee and tea. If you want to stay in and have your first your morning coffee in the apartment you have go out and buy it at the nearby coffeeshops.
Людмила
Russia · Solo · March 2024
“Exceptional”
+The apartment is very cozy and compact. The host helped me with my luggage at the meeting and was very kind. The apartment is located in a very beautiful and picturesque alley :) there are a lot of bars, restaurants and shops nearby. Many attractions can be reached on foot. I highly recommend this apartment, it has everything for a comfortable stay.
Gilbert
United States · Couple · November 2023
“Exceptional”
+Close to every thing
Rossella
Italy · Couple · December 2025
“Bellissimo”
+La casa è molto bella e nuova. Dotata di ogni confort e pulitissima. È in una posizione strategica, tra le più belle di Napoli. Il proprietario Massimo è una persona adorabile, disponibile e premuroso. Super consigliato
−Nulla